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LanLin's avatar
LanLin
Level 4
11 years ago

SAN CLIENT FT Client has no devices configured

HI ALL

The master/ft media server  is nbu appliance5230, The nbu version is 7.5.0.7.   nbu client is hp-unix 11.31 ia64. 

 

On hp-unix Client , I run bpclntcmd –sanclient 1  and reboot the hp-unix server,but i cannot backup files use san ,stil use lan .

 

Job Detail:

2014-6-24 1:00:00 - Info nbjm (pid=12471) starting backup job (jobid=84) for client hisdb2, policy test, schedule diff
2014-6-24 1:00:00 - Info nbjm (pid=12471) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=84, request id:{D007B252-FAF7-11E3-B342-34CDFA4DA886})
2014-6-24 1:00:00 - requesting resource stu_disk_nb5230
2014-6-24 1:00:00 - requesting resource nb5230.NBU_CLIENT.MAXJOBS.hisdb2
2014-6-24 1:00:00 - requesting resource nb5230.NBU_POLICY.MAXJOBS.test
2014-6-24 1:00:00 - awaiting resource stu_disk_nb5230. FT client has no devices configured.
2014-6-24 1:00:00 - granted resource  nb5230.NBU_CLIENT.MAXJOBS.hisdb2
2014-6-24 1:00:00 - granted resource  nb5230.NBU_POLICY.MAXJOBS.test
2014-6-24 1:00:00 - granted resource  MediaID=@aaaac;DiskVolume=PureDiskVolume;DiskPool=dp_disk_nb5230;Path=PureDiskVolume;StorageServer=nb5230;MediaServer=nb5230
2014-6-24 1:00:00 - granted resource  stu_disk_nb5230
2014-6-24 1:00:00 - estimated 38 kbytes needed
2014-6-24 1:00:00 - Info nbjm (pid=12471) started backup (backupid=hisdb2_1403542800) job for client hisdb2, policy test, schedule diff on storage unit stu_disk_nb5230
2014-6-24 1:00:01 - Info bpbrm (pid=31504) hisdb2 is the host to backup data from
2014-6-24 1:00:01 - Info bpbrm (pid=31504) reading file list from client
2014-6-24 1:00:01 - Info bpbrm (pid=31504) starting bpbkar on client
2014-6-24 1:00:01 - started process bpbrm (pid=31504)
2014-6-24 1:00:01 - connecting
2014-6-24 1:00:01 - connected; connect time: 0:00:00
2014-6-24 1:00:02 - Info bpbkar (pid=23540) Backup started
2014-6-24 1:00:02 - Info bpbrm (pid=31504) bptm pid: 31557
2014-6-24 1:00:02 - Info bptm (pid=31557) start
2014-6-24 1:00:02 - Info bptm (pid=31557) using 262144 data buffer size
2014-6-24 1:00:02 - Info bptm (pid=31557) using 30 data buffers
2014-6-24 1:00:03 - Info bptm (pid=31557) start backup
2014-6-24 1:00:03 - Info bptm (pid=31557) backup child process is pid 31569
2014-6-24 1:00:03 - Info bptm (pid=31557) waited for full buffer 1 times, delayed 1 times
2014-6-24 1:00:03 - begin writing
2014-6-24 1:00:04 - Info bptm (pid=31557) EXITING with status 0 <----------
2014-6-24 1:00:04 - Info nb5230 (pid=31557) StorageServer=PureDisk:nb5230; Report=PDDO Stats for (nb5230): scanned: 34 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%
2014-6-24 1:00:04 - Info bpbrm (pid=31504) validating image for client hisdb2
2014-6-24 1:00:04 - Info bpbkar (pid=23540) done. status: 0: the requested operation was successfully completed
2014-6-24 1:00:04 - end writing; write time: 0:00:01
the requested operation was successfully completed  (0)

 

The nbftconfig

nb5230:/usr/openv/netbackup/bin/admincmd # ./nbftconfig -listclients -verbose
SAN Client Name      : hisdb2
SAN Client Version   : 7.5
SAN Client State     : active
Master Server Name   : nb5230
FT Server Connections: 0
Client Ports/Server  : 2
Usage Preference     : preferred
Backup Wait Time     : 15
Restore Wait Time    : 5
 
nb5230:/usr/openv/netbackup/bin/admincmd # ./nbftconfig -listtargets -verbose
FT Server Name   : nb5230
 
FT Server HBA Port   : 0
FT Server Port WWN   : 21:00:00:24:FF:36:A1:0A
FT Server Port Mode  : FABRIC
FT Server Port Model : QLE256x Series FC Hba
FT Server Port Vendor: Qlogic
        FT Server Device State   : active
        Associated LUN           : 0
        Active Connections on LUN: 0
 
        FT Server Device State   : active
        Associated LUN           : 1
        Active Connections on LUN: 0
 
FT Server HBA Port   : 1
FT Server Port WWN   : 21:00:00:24:FF:36:A0:E6
FT Server Port Mode  : DISCONNECTED
FT Server Port Model : QLE256x Series FC Hba
FT Server Port Vendor: Qlogic
        FT Server Device State   : active
        Associated LUN           : 0
        Active Connections on LUN: 0
 
        FT Server Device State   : active
        Associated LUN           : 1
        Active Connections on LUN: 0
 
nb5230:/usr/openv/netbackup/bin/admincmd # ./nbftconfig -lc -verbose
SAN Client Name      : hisdb2
SAN Client Version   : 7.5
SAN Client State     : active
Master Server Name   : nb5230
FT Server Connections: 0
Client Ports/Server  : 2
Usage Preference     : preferred
Backup Wait Time     : 15
Restore Wait Time    : 5

 

Ioscan

hisdb2#[/]ioscan -fnC tape
Class     I  H/W Path  Driver S/W State   H/W Type     Description
==================================================================
tape      7  0/2/1/0.2.12.255.0.0.0  stape   CLAIMED     DEVICE       ARCHIVE Python
                      /dev/rmt/7m             /dev/rmt/c26t0d0BEST   
                      /dev/rmt/7mb            /dev/rmt/c26t0d0BESTb  
                      /dev/rmt/7mn            /dev/rmt/c26t0d0BESTn  
                      /dev/rmt/7mnb           /dev/rmt/c26t0d0BESTnb
tape      8  0/2/1/0.2.12.255.0.0.1  stape   CLAIMED     DEVICE       ARCHIVE Python
                      /dev/rmt/8m             /dev/rmt/c26t0d1BEST   
                      /dev/rmt/8mb            /dev/rmt/c26t0d1BESTb  
                      /dev/rmt/8mn            /dev/rmt/c26t0d1BESTn  
                      /dev/rmt/8mnb           /dev/rmt/c26t0d1BESTnb

 

 

So what can i do ???

Backup and Recovery
NetBackup Appliance
Solaris
Troubleshooting
  • LanLin's avatar
    LanLin
    11 years ago

    the log show  0,51216,200,200,4,1404439966860,22307,1,0:,54:opendir failed for /dev/sctl No such file or

    I check the netbackup_deviceconfig_guide.pdf and  use /etc/mknod c(CONTROLLER)t(TARGET)l(LUN) c 203 0x(II)(T)(L)00  then  i can backup over SAN...

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    Have you definately zoned your client into the correct ports on the appliance - only two can be used for FT

     

    The green ones below (i think that is a 5230?!)

    FT Ports.jpg

  • LanLin's avatar
    LanLin
    Level 4
    11 years ago

    nb5230.FC> Show
    FC HBA card(s) are configured correctly.
    **** FC HBA Cards ****
    07:00.0 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)
    07:00.1 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)
    08:00.0 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)
    08:00.1 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)
    81:00.0 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)
    81:00.1 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)
    82:00.0 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)
    82:00.1 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)

    **** Drivers ****
    qla2xxx     is loaded
    windrvr6    is loaded

    **** Ports ****
    Bus ID  Slot  Port WWN                Status        Mode        Speed    Remote Ports            
    07:00.0 Slot5 21:00:00:24:FF:36:A1:0A Fabric        Target      8 gbit/s                         
    07:00.1 Slot5 21:00:00:24:FF:36:A1:0B Linkdown      Initiator   8 gbit/s                         
    08:00.0 Slot6 21:00:00:24:FF:36:A0:E6 Disconnected  Target      8 gbit/s                         
    08:00.1 Slot6 21:00:00:24:FF:36:A0:E7 Linkdown      Initiator   8 gbit/s                         
    81:00.0 Slot4 21:00:00:24:FF:53:52:54 Linkdown      Initiator   8 gbit/s                         
    81:00.1 Slot4 21:00:00:24:FF:53:52:55 Linkdown      Initiator   8 gbit/s                         
    82:00.0 Slot2 21:00:00:24:FF:53:50:F4 Linkdown      Initiator   8 gbit/s                         
    82:00.1 Slot2 21:00:00:24:FF:53:50:F5 Linkdown      Initiator   8 gbit/s                         

    *** Devices ****
    Device    Vendor    Host                          Type                   Remote Port             

    *** Remote Appliances over FC ****
    Please scan for VLAN hosts first

    *** Notes ****
    (NOTE: Ports in mode "Initiator*" are configured for target mode when SAN Client FT Media
           Server is active, however, are currently running in initiator mode, i.e. SAN Client
           is disabled or inactive.)

     

  • chashock's avatar
    chashock
    Level 6
    11 years ago

    Okay, so we know the appliance is in target mode and sees the fabric.

     

    Have you checked the nbftclnt service is actually running and not crashing on the client?

     

    How does the client referenced in the bp.conf (on the client)?  Is it listed in a SERVER entry?

     

    Can you see the SAN Client listed under Devices in the NBU console?

     

    Have you turned on logging for nbftclnt (OID 200) and seen if there are any errors being reported for the backup job in the logs?

  • LanLin's avatar
    LanLin
    Level 4
    11 years ago

    1、bp.conf   include SERVER = nb5230 ,,and i can backup files over lan 

    hisdb2#[/usr/openv/netbackup]more bp.conf
    SERVER = nb5230
    CLIENT_NAME = hisdb2
    CONNECT_OPTIONS = localhost 1 0 2
    SANCLIENT = 1

     

    2、nbftclnt service is running ,,

    hisdb2#[/usr/openv/netbackup/bin]./bpps -x
    NB Processes
    ------------
        root 23360     1  0  Jun 20  ?         0:01 /usr/openv/netbackup/bin/vnetd -standalone
        root 23384     1  0  Jun 20  ?         0:06 /usr/openv/netbackup/bin/nbftclnt
        root 23364     1  0  Jun 20  ?         0:01 /usr/openv/netbackup/bin/bpcd -standalone


    Shared Symantec Processes
    -------------------------
        root  5076     1  0  Jun 19  ?         0:00 /opt/VRTSpbx/bin/pbx_exchange

     

     

     

    3、 I can see the san client in NBU Console.

     

    4、JOB detail  I can see  FT client has no devices configured

     

     

     2014-6-24 1:00:00 - Info nbjm (pid=12471) starting backup job (jobid=84) for client hisdb2, policy test, schedule diff
    2014-6-24 1:00:00 - Info nbjm (pid=12471) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=84, request id:{D007B252-FAF7-11E3-B342-34CDFA4DA886})
    2014-6-24 1:00:00 - requesting resource stu_disk_nb5230
    2014-6-24 1:00:00 - requesting resource nb5230.NBU_CLIENT.MAXJOBS.hisdb2
    2014-6-24 1:00:00 - requesting resource nb5230.NBU_POLICY.MAXJOBS.test
    2014-6-24 1:00:00 - awaiting resource stu_disk_nb5230. FT client has no devices configured.
    2014-6-24 1:00:00 - granted resource  nb5230.NBU_CLIENT.MAXJOBS.hisdb2
    2014-6-24 1:00:00 - granted resource  nb5230.NBU_POLICY.MAXJOBS.test
    2014-6-24 1:00:00 - granted resource  MediaID=@aaaac;DiskVolume=PureDiskVolume;DiskPool=dp_disk_nb5230;Path=PureDiskVolume;StorageServer=nb5230;MediaServer=nb5230
    2014-6-24 1:00:00 - granted resource  stu_disk_nb5230
    2014-6-24 1:00:00 - estimated 38 kbytes needed
    2014-6-24 1:00:00 - Info nbjm (pid=12471) started backup (backupid=hisdb2_1403542800) job for client hisdb2, policy test, schedule diff on storage unit stu_disk_nb5230
    2014-6-24 1:00:01 - Info bpbrm (pid=31504) hisdb2 is the host to backup data from
    2014-6-24 1:00:01 - Info bpbrm (pid=31504) reading file list from client
    2014-6-24 1:00:01 - Info bpbrm (pid=31504) starting bpbkar on client
    2014-6-24 1:00:01 - started process bpbrm (pid=31504)
    2014-6-24 1:00:01 - connecting
    2014-6-24 1:00:01 - connected; connect time: 0:00:00
    2014-6-24 1:00:02 - Info bpbkar (pid=23540) Backup started
    2014-6-24 1:00:02 - Info bpbrm (pid=31504) bptm pid: 31557
    2014-6-24 1:00:02 - Info bptm (pid=31557) start
    2014-6-24 1:00:02 - Info bptm (pid=31557) using 262144 data buffer size
    2014-6-24 1:00:02 - Info bptm (pid=31557) using 30 data buffers
    2014-6-24 1:00:03 - Info bptm (pid=31557) start backup
    2014-6-24 1:00:03 - Info bptm (pid=31557) backup child process is pid 31569
    2014-6-24 1:00:03 - Info bptm (pid=31557) waited for full buffer 1 times, delayed 1 times
    2014-6-24 1:00:03 - begin writing
    2014-6-24 1:00:04 - Info bptm (pid=31557) EXITING with status 0 <----------
    2014-6-24 1:00:04 - Info nb5230 (pid=31557) StorageServer=PureDisk:nb5230; Report=PDDO Stats for (nb5230): scanned: 34 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%
    2014-6-24 1:00:04 - Info bpbrm (pid=31504) validating image for client hisdb2
    2014-6-24 1:00:04 - Info bpbkar (pid=23540) done. status: 0: the requested operation was successfully completed
    2014-6-24 1:00:04 - end writing; write time: 0:00:01
    the requested operation was successfully completed  (0)

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    Am i reading it wrong then - or is it just too early in the day - (though the port status of the one does say target)?

    The end of that output says:

    *** Notes ****
    (NOTE: Ports in mode "Initiator*" are configured for target mode when SAN Client FT Media
           Server is active, however, are currently running in initiator mode, i.e. SAN Client
           is disabled or inactive.)

    It is probably just me but could we just see the output of these please:

    Settings > FibreTransport NBUAppliances Show
    Settings > FibreTransport SANClient Show

  • chashock's avatar
    chashock
    Level 6
    11 years ago

    That note is just saying that if the target ports show as Initiators it is because SAN Client isn't active.  They're showing as target so that's not the case.

     

    How about nbftclnt log output?  The job details aren't sufficiently detailed to provide any visibility into what is really going on.  

     

    I am inclined to think there is something being missed on the client or in the zoning here.