Forum Discussion

joines08's avatar
joines08
Level 2
2 years ago

ugrade fail

cat upgrade_readiness_analysis_report_12-14-2022-17-16.txt
[2022-12-14T17:16:37.323044+0000(GMT+0000)] Starting upgrade readiness analysis using SYMC_NBAPP_update_ReadinessAnalyzer-8.1.5-1.noarch.rpm.

>> Which version do you want to upgrade to? [3.1.2, 3.2, 3.3.0.1, 4.0] (4.0) - [Warning] Do not restart or power off the appliance manually while the preflight upgrade check is in-progress.
- [Info] The following operation to estimate the database conversion can take up to 5 minutes. Wait for this process to finish and do not terminate the analyzer tool session.
- [Warning] NetBackup 9.0 supports a retention period for backup images that can extend beyond the calendar year 2038. The NetBackup components must be updated to support this enhancement which may increase the estimated upgrade time, anywhere from less than 15 minutes to more than 30 minutes.
This tool has no upgrade capability, it only determines whether a NetBackup Appliance is ready for an upgrade.
>> This tool makes changes to the appliance to prepare it for an upgrade. These changes include, but are not limited to, deleting stale device handles and stopping the handlehelper process if it is using the MSDP partition. Before you run the analyzer tool, refer to the following article for complete details about all changes that take place after the analysis has completed:
https://www.veritas.com/content/support/en_US/downloads/update.UPD773233.
Do you want to continue and run the analyzer tool now? [yes, no] (no) Notice: After successfully upgrading appliances from versions 2.7.x or 3.0, you will observe a major performance impact while an MSDP conversion is in progress. Depending on the MSDP size and the container data segment, this performance impact may last at least 48 hours. For more details, refer to the following article: https://www.veritas.com/support/en_US/article.100041390.
Starting the upgrade readiness analysis now. Review the following results for details:
- [Info] The following operation to clean up stale device handles can take up to 5 minutes. Wait for this operation to finish and provide a result. Do not terminate the analyzer tool session while this operation is in progress.
- [Info] Cleaning up stale device handles........................................ [OK]
- [Info] Checking Password....................................................... [NOT OK]
- [Error] V-409-776-30051: Before you upgrade, it is required that you change the default password for these accounts: admin, maintenance and sysadmin.
- [Info] Checking last appliance reboot.......................................... [OK]
- [Info] Checking System clock................................................... [OK]
- [Info] Checking free inode number.............................................. [OK]
- [Info] Checking system variable max_user_watches............................... [OK]
- [Info] Checking Appliance software version..................................... [OK]
- [Info] Checking NetBackup primary server version............................... [OK]
- [Info] Checking Appliance hardware model....................................... [OK]
- [Info] Checking the result of the last backup job.............................. [OK]
- [Info] Checking MD5-SHA256 fingerprinting pre-conversion EEB installation...... [NOT OK]
- [Error] This appliance does not have the MD5 to SHA256 fingerprinting pre-conversion EEB installed. It is required that you first install this EEB, and then reschedule the upgrade 2 to 4 weeks later to allow the fingerprinting pre-conversion process to complete. For more information on how to obtain the correct EEB for your current software version, see the following article: https://www.veritas.com/support/en_US/article.100044312.html
- [Info] Checking system space................................................... [OK]
- [Info] Checking MSDP space..................................................... [OK]
- [Info] Checking NetBackup catalog space........................................ [OK]
- [Info] Checking USB driver..................................................... [OK]
- [Info] Checking Open Storage plugin............................................ [OK]
- [Info] Checking NFS share mount point.......................................... [OK]
- [Info] Checking Disk firmware version.......................................... [OK]
- [Info] Checking appliance storage status....................................... [OK]
- [Info] Checking appliance rollback status...................................... [OK]
- [Info] Checking file permission authority...................................... [OK]
- [Info] Checking for Device Certificate......................................... [OK]
- [Info] Checking appliance EEB installed status................................. [OK]
- [Info] Checking for NetBackup pre-upgrade status............................... [OK]
- [Info] Checking appliance infrastructure services status....................... [OK]
- [Info] Checking for latest Upgrade Readiness Analyzer.......................... [OK]
- [Info] Checking Host id ....................................................... [OK]
- [Info] Checking boot disk order................................................ [OK]
- [Info] Checking APTARE status ................................................. [OK]
- [Info] Checking maintenance account password expiration date................... [OK]
- [Info] Checking if a valid NetBackup license is present........................ [OK]
- [Info] Checking the Call Home connectivity state............................... [OK]
- [Info] Checking Nutanix addon status .......................................... [OK]
- [Info] Checking MSDP backup images status...................................... [OK]
- [Info] Checking for a valid bpconf file ....................................... [OK]
- [Info] Checking NIS Configuration.............................................. [OK]
- [Info] Checking Appliance Management Server (AMS) database backup status....... [OK]

This appliance is currently disqualified for an upgrade because the upgrade readiness analysis has discovered errors, issues, and/or prerequisites that have not been met. Before you attempt to upgrade, first review and correct all of the discovered errors and issues, and ensure that all prerequisites are met. Then, run the analyzer tool again to verify that all errors and issues have been resolved, and that all prerequisites are met.


[2022-12-14T17:23:30.836579+0000(GMT+0000)] Finished upgrade readiness analysis.

  • I would suggest changing the three passwords specified, as well as installing the linked EEB. Once the fingerprint conversion completes, retry the upgrade.