Forum Discussion

pjndiaye's avatar
pjndiaye
Level 0
2 years ago

unable to open a case

Hi 

i am unable to open a case today on veritas support portal. is there any know issue? i have never had such an issue. platform is saying the serial number of my appliance does not match with an active one

Best

1 Reply

  • Hi pjndiaye 

    You need to have active support to be able to open a case. If you think this is a mistake, your best bet is to call the relevant support number for your country and talk to someone to discover what the issue is.

    Regards
    David