MSDP Pool Down
So spoold just crashed and I am unable to get it back up. I was just wondering if anyone else had seen anything like this. The Environment is Win 2k3 64 on 7.1.0.3. Here are the seamingly relavant log entries from spoold. Any help is appriciated. Thanks!
July 13 15:04:06 TRACE [0000000000D3D980]: Single pass July 13 15:04:07 TRACE [0000000000D3D980]: _pq_exec_v73: query is: SELECT value FROM counters WHERE name = '%s' July 13 15:04:07 ERR [0000000000D3D980]: 25004: Database query failed. Query : SELECT value FROM counters WHERE name = '%s' Called by : pqCounterSelectCompatible Reason : could not receive data from server: No buffer space available (0x00002747/10055) July 13 15:04:07 ERR [0000000000D3D980]: 25004: Could not retrieve the value of counter "tlogid": unknown error July 13 15:04:07 ERR [0000000000D3D980]: 25004: Queue processing failed five times in a row. Queue processing will be disabled and the CR will no longer accept new backup data. Content router has been totally shut down. Please contact support immediately! July 13 15:04:07 TRACE [0000000000D3D980]: WSRequestExt: submitting &request=4&login=agent_3_22528&passwd=5db187a208b6443429fd7b0faa8cbc42&action=process&agentId=3&severity=6&errornumber=2000&application=spoold.exe&source=Storage%20Manager&date=1342206247&description=Queue%20processing%20failed%20five%20times%20in%20a%20row.%20Queue%20processing%20will%20be%20disabled%20and%20the%20CR%20will%20no%20longer%20accept%20new%20backup%20data.%20Content%20router%20has%20been%20totally%20shut%20down.%20Please%20contact%20support%20immediately%21%20%0A July 13 15:04:07 TRACE [0000000000D3D980]: Sending binary message to qflnbremote.us.firm.hklaw.com:10102: SPA 2191097177 102 1: July 13 15:04:07 TRACE [0000000000D3D980]: _crDataSendSimple2: 482 bytes July 13 15:04:07 TRACE [0000000000D3D980]: Received binary message from qflnbremote.us.firm.hklaw.com:10102: REPLY 2191097177 102 1: 0 July 13 15:04:07 TRACE [0000000000D3D980]: _crDataGetSimple: 40 bytes July 13 15:04:07 CRIT [0000000000D3D980]: 25004: Content router has been totally shut down. Please contact support immediately!
Sorry to update, This was the solution to the issue:
These files were created.
1. This one is just an empty file:
<install_path>\NetBackup\db\config\DPS_PROXYNOEXPIRE2. Create this file with the value of 3600 inside:
<install_path>\NetBackup\db\config\DPS_PROXYDEFAULTSENDTMO3. Create this file with the value of 3600 inside:
<install_path>\NetBackup\db\config\DPS_PROXYDEFAULTRECVTMO4. Please restart nbrmms (NetBackup Remote Manager and Monitor Service) on the mediasvr.
Also, the logging was turned down to help with performance of the Media Server.