Unable to start postgresql 8.3 service for MSDP

Question

Hi ,
I'm using Netbackup 7.5 and just move netbackup to new server and recovered full catalog. After that unable to restart postgresql 8.3 service , Deduplication services and backup is giving 2074 error "storage server is down "
Waiting for solution.
Thanks ,
NEERAJ MEHTA
&nbsp;
&nbsp;

s_williamson · Answer

Make sure your storage server is running and is in UP state. Sometimes this can take over an hour depending how large it is.
D:\&gt;"d:\Program Files\Veritas\NetBackup\bin\admincmd
bdevquery.exe" -listdp -U
	Disk Pool Name&nbsp;&nbsp; : ddup-servername
	Disk Pool Id&nbsp;&nbsp;&nbsp;&nbsp; : ddup-servername
	Disk Type&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : PureDisk
	Status&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : UP
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Patchwork
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Visible
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : OpenStorage
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : SingleStorageServer
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : CopyExtents
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : AdminUp
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : InternalUp
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : LifeCycle
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : CapacityMgmt
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : FragmentImages
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Cpr
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : FT-Transfer
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : OptimizedImage
	Raw Size (GB)&nbsp;&nbsp;&nbsp; : 1093.61
	Usable Size (GB) : 1093.61
	Num Volumes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 1
	High Watermark&nbsp;&nbsp; : 95
	Low Watermark&nbsp;&nbsp;&nbsp; : 50
	Max IO Streams&nbsp;&nbsp; : -1
	Comment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; :
	Storage Server&nbsp;&nbsp; : &lt;servername&gt; (UP)
	&nbsp;

neeraj_mehta · Answer

I'm getting this but still not able to start Netbackup Deduplication service and backup&nbsp;on MSDP pool
C:\Program Files\Veritas\NetBackup\bin\admincmd&gt;nbdevquery.exe -listdp -U
	Disk Pool Name&nbsp;&nbsp; : MAIL
	Disk Pool Id&nbsp;&nbsp;&nbsp;&nbsp; : MAIL
	Disk Type&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : PureDisk
	Status&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : UP
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Patchwork
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Visible
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : OpenStorage
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : SingleStorageServer
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : CopyExtents
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : AdminUp
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : InternalUp
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : LifeCycle
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : CapacityMgmt
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : FragmentImages
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Cpr
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : FT-Transfer
	Flag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : OptimizedImage
	Raw Size (GB)&nbsp;&nbsp;&nbsp; : 6703.37
	Usable Size (GB) : 6703.37
	Num Volumes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 1
	High Watermark&nbsp;&nbsp; : 98
	Low Watermark&nbsp;&nbsp;&nbsp; : 80
	Max IO Streams&nbsp;&nbsp; : -1
	Comment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; :
	Storage Server&nbsp;&nbsp; : msh-sv-cdl-lib (UP)
&nbsp;

deepak_g · Answer

Check the account which is used to start the services. You need Admin previliges to do it.
Check the permission settings on the files. You need to have full access to those files.
Also check the error messages on the event viewer.
&nbsp;
I did a similar activity where I moved the data from one location to another location using a copy command but the services refused to start. Then had to move them with XCOPY command to get the file permission issue settled.

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