Forum Discussion

RCBrown_DKH's avatar
RCBrown_DKH
Level 4
11 years ago

2074 Errors

About 2 weeks ago I migrated my storage from old hardware to new hardware.  To the NetBackup server nothing has changed, all the drives are the same.  For some reason i am getting a ton of 2074 errors since the migration.  Any ideas why this would be happening?

7.1.x and Earlier
Backing Up
Backup and Recovery
Error messages
NetBackup
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    11 years ago

    Have you had a look at http://www.symantec.com/docs/TECH70827 ?

    Something else that may help if issue is caused by load:

    Create DPS_PROXYDEFAULTRECVTMO (no extention) on master and media server under ...\netbackup\db\config and add value of 800 in the file.

  • Will_Restore's avatar
    Will_Restore
    Level 6
    11 years ago

    per the Symantec NetBackup™ Status Codes Reference Guide

     

    Recommended Action: You may be able to see why the disk volume was put into
    a DOWN state by running bperror -disk. Correct the problem, and use
    nbdevconfig to return the disk volume to an UP state.

     

    have you tried that?

  • RCBrown_DKH's avatar
    RCBrown_DKH
    Level 4
    11 years ago

    I have not tried this.  Looking at the bperror -disk i noticed these two lines reoccur a lot.

    1382393381 1 33280 8 puck2 0 0 0 *NULL* nbemm Volume HappyDayz:PureDiskVolume monitored by puck2 is down 
    1382393382 1 33280 8 puck2 0 0 0 *NULL* nbemm Volume puck1:HappyDayz:PureDiskVolume marked down

  • rajkumar3314's avatar
    rajkumar3314
    Level 3
    11 years ago

    From the error We could see puredisk volume is down. Change the puredisk status as UP using the below command and try to run the backup

    Under admincmd

    nbdevconfig -changestate -stype PureDisk -dp Disk_Pool_name -state UP

    After changing the status check the current status using the below command

    Under admincmd

    nbdevquery -listdv -stype PureDisk –U

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    Please tell us more about where puck1 and puck2 fit into the picture and how the disk volumes are configured.

    If emm on master has problems communicating with media server, the disk volume will be marked down.

    See http://www.symantec.com/docs/TECH70827

  • RCBrown_DKH's avatar
    RCBrown_DKH
    Level 4
    11 years ago

    Before i tried this i did check and the disk was in an 'UP' state, but i ran the command anyways.  Last night, same thing...2074 errors all over the place.  For giggles i am going to stagger the times of my backups just to see if it is a "too much data" at one time issue.

  • RCBrown_DKH's avatar
    RCBrown_DKH
    Level 4
    11 years ago

    Puck1 is the master server and Puck2 is the media server.  Puck2 has an 11TB SAN attached drive.  The PureDisk Volume 'HappyDayz' is connected to Puck2. 

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    Have you had a look at http://www.symantec.com/docs/TECH70827 ?

    Something else that may help if issue is caused by load:

    Create DPS_PROXYDEFAULTRECVTMO (no extention) on master and media server under ...\netbackup\db\config and add value of 800 in the file.