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Kernal's avatar
Kernal
Level 4
9 years ago

(4275) Unable to Consolidate Virtual Machine Disks.

Hi,

I recently upgraded to NB 7.7.2, every thing is perfect only getting error on VM Snapshot backup. Below is the Screen Shot

vm snapshot error.jpg

7.7
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • Kernal's avatar
    Kernal
    9 years ago

    Hi,

    This is strange, but how ever worked for me.

    I disabled those VM policies, and run the following command to activate them:

    bpplinfo $i -modify -active

    Now it is working and the backups are fine.

     

    Thanks All

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  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    9 years ago

    Just a few or all VMware backups?

    Which version of VMware are you using? 4.5 is no longer supported with 7.7.2

  • Kernal's avatar
    Kernal
    Level 4
    9 years ago

    Hi Mark,

    All VMWare backups and the Version for ESxi is 5.0. 

    Here is the Detailed snap of the error

    detailed snap.jpg

  • nbutech's avatar
    nbutech
    Level 6
    9 years ago

    You can check this forum link and see if any technotes provided helps...

    or else you will need to create a case with Support

     

    https://www.veritas.com/community/forums/vmware-snapshots-being-locked-netbackup-7602-upgrade

  • nbutech's avatar
    nbutech
    Level 6
    9 years ago

    This can also help.. Just in case you want some immediate fix

    https://www.veritas.com/community/forums/vmware-vm-needs-consolidation-after-backup-failure

  • Marianne's avatar
    Marianne
    Level 6
    9 years ago
    Have you checked NBU Compatibility Guides before the upgrade? If I look at NBU 7.7.x Software Combatibily Guide: https://download.veritas.com/resources/content/live/SFDC/25000/000025229/en_US/nbu_77_scl.html?__gda__=1457087541_2d48ba4ab9b1692d413bdaefdc3f483c it seems to me that only ESX/vSphere 5.1 and above is supported.
  • Kernal's avatar
    Kernal
    Level 4
    9 years ago

    Hi,

    This is strange, but how ever worked for me.

    I disabled those VM policies, and run the following command to activate them:

    bpplinfo $i -modify -active

    Now it is working and the backups are fine.

     

    Thanks All