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sheriff_e47's avatar
sheriff_e47
Level 5
12 years ago
Solved

(96) unable to allocate new media for backup, storage unit has none available

Hi All,

 

I got this message detail:

Error nbjm (pid=10797) NBU status: 96, EMM status: No media is available
unable to allocate new media for backup, storage unit has none available  (96)
 
I've checked the scratch pool, there are still some medias (robot type: TLD) in this volume pool. 
 
I've tried to make a new volume pool too to be assigned at the policy
 
But, still, the backup got error 96. So, can anybody help me please. Thankyou
 
Note: 
This is Solaris 10 OS, NBU client 6.5, NBU Master 7.0, NBU Media server 7.0 
 
7.1.x and Earlier
Backup and Recovery
Error messages
NetBackup
Solaris
Troubleshooting
  • revarooo's avatar
    revarooo
    12 years ago

    So do you have any drives configured that are hcart? Perhaps your storage unit was wrong and the drives are actually hcart2

    The backup see you have hcart storgage unit, reserves the tapes, then goes to reserve a drive - oh! we have none available that are hcart!

    Let's see the output of tpconfig -d on the media server "mysides"  (tpconfig is located in volmgr/bin)

     

     

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  • revarooo's avatar
    revarooo
    Level 6
    12 years ago

    What about the policy, what storage unit is it using?

    These tapes are all for TLD(0) and hcart2.

     

    Lets see output of bppllist <policyname> -U

     

  • revarooo's avatar
    revarooo
    Level 6
    12 years ago

    So do you have any drives configured that are hcart? Perhaps your storage unit was wrong and the drives are actually hcart2

    The backup see you have hcart storgage unit, reserves the tapes, then goes to reserve a drive - oh! we have none available that are hcart!

    Let's see the output of tpconfig -d on the media server "mysides"  (tpconfig is located in volmgr/bin)

     

     

  • sheriff_e47's avatar
    sheriff_e47
    Level 5
    12 years ago

    Here;s the outpout:

    bash-3.00# cd /usr/openv/netbackup/bin/admincmd/
    bash-3.00# bppllist idesec_sap_offline -U
    ------------------------------------------------------------
     
    Policy Name:       idesec_sap_offline
     
      Policy Type:         Standard
      Active:              yes
      Effective date:      03/12/2008 15:44:31
      Client Compress:     no
      Follow NFS Mounts:   no
      Cross Mount Points:  no
      Collect TIR info:    no
      Block Incremental:   no
      Mult. Data Streams:  no
      Client Encrypt:      no
      Checkpoint:          no
      Policy Priority:     0
      Max Jobs/Policy:     Unlimited
      Disaster Recovery:   0
      Collect BMR info:    no
      Residence:           mysides-hcart-robot-tld-0
      Volume Pool:         Idesec_off
      Server Group:        *ANY*
      Keyword:             (none specified)
      Data Classification:       -
      Residence is Storage Lifecycle Policy:    no
     
    Granular Restore Info:  no
    Ignore Client Direct:  no
      HW/OS/Client:  Solaris       Solaris10     idesec
     
      Include:  /usr/sap/PID
                /sapmnt/PID
                /usr/sap/trans
                /oracle
                /oracle/PID/origlogA
                /oracle/PID/mirrlogB
                /oracle/PID/sapreorg
                /oracle/PID/102_64
                /oracle/PID/origlogB
                /oracle/PID/mirrlogA
                /oracle/PID/oraarch
                /oracle/PID
     
      Schedule:          idesec_sap_off_sched
        Type:            Full Backup
        Maximum MPX:     1
        Synthetic:       0
        PFI Recovery:    0
        Retention Level: 3 (1 month)
        Number Copies:   1
        Fail on Error:   0
        Residence:       (specific storage unit not required)
        Volume Pool:     (same as policy volume pool)
        Server Group:    (same as specified for policy)
        Calendar sched: Enabled
          SPECIFIC DATE 0 - 01/18/2011
          Saturday, Week 1
          Saturday, Week 2
          Saturday, Week 3
          Saturday, Week 4
          Saturday, Week 5
        Residence is Storage Lifecycle Policy:     0
        Daily Windows:
              Saturday   01:00:00  -->  Saturday   03:00:00
     
    bash-3.00# 
  • revarooo's avatar
    revarooo
    Level 6
    12 years ago

    ok let's look at the output of 

     

    bpstulist -label mysides-hcart-robot-tld-0 -U

  • sheriff_e47's avatar
    sheriff_e47
    Level 5
    12 years ago

    Here:

    bash-3.00# bpstulist -label mysides-hcart-robot-tld-0 -U
     
    Label:                mysides-hcart-robot-tld-0
    Storage Unit Type:    Media Manager
    Host Connection:      mysides
    Number of Drives:     1
    On Demand Only:       no
    Max MPX/drive:        1
    Density:              hcart - 1/2 Inch Cartridge
    Robot Type/Number:    TLD / 0
    Max Fragment Size:    1048576 MB
    bash-3.00# 
     
     
  • revarooo's avatar
    revarooo
    Level 6
    12 years ago

    Your tapes are set as hcart2, your storage unit is hcart - hence it requires hcart type tapes of which you have none in scratch. Change the the type for the tapes to hcart and it will work.

  • sheriff_e47's avatar
    sheriff_e47
    Level 5
    12 years ago

    Hi, Revaroo

     

    I've change the media type to HCART and run the backup. But now it got error:

    Error nbjm (pid=10797) NBU status: 2001, EMM status: No drives are available
    No drives are available for this job  (2001)
     
     
    So, can you please help me with this. Please your advice. Thankyou
     
  • sheriff_e47's avatar
    sheriff_e47
    Level 5
    12 years ago

    Hi, Revaroo

    Yeah, i have checked the storage unit and it's turn out wrong. So, I changed it to HCART2 instead the media or the drive. Now, the backup can run normally. Thank you very much for your help.  

    • emdlove's avatar
      emdlove
      Level 4
      7 years ago

      Hi, 
      How did you change the Density?  

  • revarooo's avatar
    revarooo
    Level 6
    12 years ago

    Sheriff, excellent, It was one of the 3 combinations (drive type, tape type or storage unit type).

     

    Glad to be of help :)

    • emdlove's avatar
      emdlove
      Level 4
      7 years ago

      So this post helped me to realize that the  density is wrong.  I can't figure out how to change it.

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