Activity Monitor - Unable to obtain display for Activity Monitor.

Question

After reboot, in my master server , is impossible see the Activity Monitor of administration consolle .
	
	Return alternative this 2 error :
	
	"Unable to obtain display for Activity Monitor "&nbsp;
	Error: java.lang.ClassCastException: vrts.common.utilities.CommonImageButton cannot be cast to vrts.common.utilities.ActionImageButton&nbsp;
	See log file for details.

and

"Unable to obtain display for Activity Monitor "
	Error: java.lang.NullPointerException:
	See log file for details.

All functionaly of administrator consolle, work correctly , but i don't see the Activity monitor.

&nbsp;

Any Idea ?

sdo · Answer

Does anything else in the GUI work?

On the master server, what do these show:

bpps -x

nbemmcmd -getemmserver

revarooo · Answer

There is a possibility that something has been overwritten - I assume this issue happens from multiple Java Admin clients??

I see you have a case open for this. The Engineer has requested for you to send in a nbsu output - that will help for sure!

&nbsp;

mattedia · Answer

/usr/openv/netbackup/logs/bpjava-msvc]# bpps -x
	NB Processes
	------------
	root &nbsp; &nbsp; 15854 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/private/nbatd -c /usr/openv/var/global/vxss/eab/data
	root &nbsp; &nbsp; 15859 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
	root &nbsp; &nbsp; 15864 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
	root &nbsp; &nbsp; 15883 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/nbdisco
	root &nbsp; &nbsp; 15955 &nbsp; &nbsp; 1 &nbsp;1 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:02:04 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 5
	root &nbsp; &nbsp; 16047 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:01 /usr/openv/netbackup/bin/nbevtmgr
	root &nbsp; &nbsp; 16074 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:02 /usr/openv/netbackup/bin/nbaudit
	root &nbsp; &nbsp; 16198 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:06 /usr/openv/netbackup/bin/nbemm
	root &nbsp; &nbsp; 16204 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:02 /usr/openv/netbackup/bin/nbrb
	root &nbsp; &nbsp; 16235 &nbsp; &nbsp; 1 &nbsp;0 09:10 pts/0 &nbsp; &nbsp;00:00:01 /usr/openv/netbackup/bin/bprd
	root &nbsp; &nbsp; 16254 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/bpcompatd
	root &nbsp; &nbsp; 16259 &nbsp; &nbsp; 1 &nbsp;0 09:10 pts/0 &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/bpdbm
	root &nbsp; &nbsp; 16267 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:01 /usr/openv/netbackup/bin/nbjm
	root &nbsp; &nbsp; 16271 16259 &nbsp;0 09:10 pts/0 &nbsp; &nbsp;00:00:02 /usr/openv/netbackup/bin/bpjobd
	root &nbsp; &nbsp; 16284 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:01 /usr/openv/netbackup/bin/nbpem
	root &nbsp; &nbsp; 16305 16284 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
	root &nbsp; &nbsp; 16314 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:02 /usr/openv/netbackup/bin/nbstserv
	root &nbsp; &nbsp; 16330 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:01 /usr/openv/netbackup/bin/nbrmms
	root &nbsp; &nbsp; 16403 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:06 /usr/openv/netbackup/bin/nbsl
	root &nbsp; &nbsp; 16409 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:01 /usr/openv/netbackup/bin/nbim
	root &nbsp; &nbsp; 16481 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:02 /usr/openv/netbackup/bin/nbars
	root &nbsp; &nbsp; 16535 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/nbvault
	root &nbsp; &nbsp; 16541 &nbsp; &nbsp; 1 &nbsp;0 09:10 pts/0 &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/nbcssc -a NetBackup
	root &nbsp; &nbsp; 16593 &nbsp; &nbsp; 1 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:01 /usr/openv/netbackup/bin/nbsvcmon
	root &nbsp; &nbsp; 16699 16259 &nbsp;0 09:10 pts/0 &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/bpdbm
	root &nbsp; &nbsp; 16702 16267 &nbsp;0 09:10 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
	root &nbsp; &nbsp; 22485 &nbsp; &nbsp; 1 &nbsp;6 10:55 pts/0 &nbsp; &nbsp;00:00:05 /usr/openv/java/jre/bin/java -Dvrts.NBJAVA_CONF=/usr/openv/java/nbj.conf -showversion -d64 -Dvrts.common.server.LCCTYPE="en_US.UTF-8" -Dvrts.common.server.LOG_CMDLINES=false -Djava.library.path=/usr/openv/lib -Dvrtsat.datadir=/usr/openv/var/vxss/at -Dvrtsat.home=/usr/openv/netbackup/sec/at -Dvrts.common.utilities.DEBUG_PROPERTIES=/usr/openv/java/Debug.properties -Dvrts.nbe.HOSTNAME= -Dvrts.nbe.INST_REL=770000 -Dvrts.nbe.BUILDNO=20160111 -Djava.util.prefs.PreferencesFactory=vrts.common.launch.PropertiesPreferencesFactory -Xms256M -Xmx512M vrts.nbe.AdminConsole
	root &nbsp; &nbsp; 22522 &nbsp; &nbsp; 1 &nbsp;0 10:55 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 en_US.UTF-8 /usr/openv/java/auth.conf 1 -1 fcgepvsl0001.fn91.priv 10.117.126.10 1 22519 noUserCredentialsFile
	root &nbsp; &nbsp; 22524 22522 &nbsp;0 10:55 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 en_US.UTF-8 /usr/openv/java/auth.conf 1 -1 fcgepvsl0001.fn91.priv 10.117.126.10 1 22519 noUserCredentialsFile
	root &nbsp; &nbsp; 22529 22522 &nbsp;0 10:55 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 en_US.UTF-8 /usr/openv/java/auth.conf 1 -1 fcgepvsl0001.fn91.priv 10.117.126.10 1 22519 noUserCredentialsFile

MM Processes
	------------
	root &nbsp; &nbsp; 16227 &nbsp; &nbsp; 1 &nbsp;0 09:10 pts/0 &nbsp; &nbsp;00:00:00 vmd

Shared Symantec Processes
	-------------------------
	root &nbsp; &nbsp; 11251 &nbsp; &nbsp; 1 &nbsp;0 Feb25 ? &nbsp; &nbsp; &nbsp; &nbsp;00:00:00 /opt/VRTSpbx/bin/pbx_exchange
	[root@fcgepvsl0001:/usr/openv/netbackup/logs/bpjava-msvc]#
	&nbsp;

&nbsp;

######################################################################

[root@fcgepvsl0001:/usr/openv/netbackup/bin/admincmd]# ./nbemmcmd -getemmserver
	NBEMMCMD, Version: 7.7.2
	These hosts were found in this domain: fcgepdedup01.fn91.priv, fcgepvsl0001, fcgepvsl0002.fn91.priv

Checking with the host "fcgepdedup01.fn91.priv"...
	Checking with the host "fcgepvsl0001"...
	Checking with the host "fcgepvsl0002.fn91.priv"...

Server Type &nbsp; &nbsp; Host Version &nbsp; &nbsp; &nbsp; &nbsp; Host Name &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;EMM Server
	MEDIA &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 7.7 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;fcgepdedup01.fn91.priv &nbsp; &nbsp; &nbsp; &nbsp; fcgepvsl0001
	MASTER &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;7.7 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;fcgepvsl0001 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; fcgepvsl0001
	MEDIA &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 7.7 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;fcgepvsl0002.fn91.priv &nbsp; &nbsp; &nbsp; &nbsp; fcgepvsl0001

Command completed successfully.
	&nbsp;

&nbsp;

marianne · Answer

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