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chakravarthy_vs's avatar
10 years ago
Solved

activity monitor failed because of connection to bpjobd daemon on the server failed

activity monitor failed because of connection to bpjobd daemon on the  master server failed . Master server is running on Oracle Solaris 10 8/11 s10x_u10wos_17b X86 , Netbackup version is 7.6.0.4

  • The problem is not actually with bpjobd - nbemm is not running.

    NBU will terminate EMM if disk fills up.
    Please check disk space and check EMM log.

  • The problem is not actually with bpjobd - nbemm is not running.

    NBU will terminate EMM if disk fills up.
    Please check disk space and check EMM log.

  • Check output of 'bpps -x' on the master.

    This may be a symptom of something else that is wrong on the server -  bpjobd normally does not terminate or exit unless someone has done it or something else causing it.

    See if restart of the daemon or NBU restart fixes it.

  • bpjobd is running...here is the o/p of bpjobd  and o/p of bpjobd log ..

     

    05:07:23-root@wtc2e3ombs-bu:/$ /usr/openv/netbackup/bin/bpps -x

    NB Processes

    ------------

        root 16656     1   0 04:34:46 ?           0:04 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/

        root 15688 15683   0 01:25:38 ?           0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1

        root 16892     1   0 04:34:50 ?           0:01 /usr/openv/netbackup/bin/nbim

        root 16835     1   0 04:34:49 ?           0:00 /usr/openv/netbackup/bin/bpdbm

        root 16796     1   0 04:34:48 ?           0:00 /usr/openv/netbackup/bin/nbrb

        root 20603 16889   0 04:56:34 ?           0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib -mgrIORFile -PolicyManager-1.ior

        root 20641 17636   0 04:56:51 ?           0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1

        root 20899 17636   0 04:59:19 ?           0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1

        root 16847     1   0 04:34:49 ?           0:00 /usr/openv/netbackup/bin/nbpem

        root 15683     1   0 01:25:37 ?           0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1

        root 16832     1   0 04:34:49 ?           0:00 /usr/openv/netbackup/bin/bpcompatd

        root 18022 17636   0 04:39:40 ?           0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1

        root 17641 17636   0 04:35:44 ?           0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1

        root 16933     1   0 04:34:51 ?           0:00 /usr/openv/netbackup/bin/nbsvcmon

        root 16826     1   0 04:34:49 ?           0:00 /usr/openv/netbackup/bin/bprd

        root 16905     1   0 04:34:50 ?           0:00 /usr/openv/netbackup/bin/bmrd

        root 19009 16847   0 04:46:47 ?           0:01 /usr/openv/netbackup/bin/nbproxy dblib nbpem

        root 16693     1   0 04:34:48 ?           0:01 /usr/openv/netbackup/bin/nbdisco

        root 16925     1   0 04:34:51 ?           0:00 /usr/openv/netbackup/bin/nbvault

        root 17638 17636   0 04:35:43 ?           0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1

        root 20604 20603   0 04:56:34 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib -mgrIORFile -PolicyManager-1.ior.mgr -pr

        root 17636     1   0 04:35:43 ?           0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1

        root 20804 16847   0 04:58:28 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem_cleanup

        root 16845 16835   0 04:34:49 ?           0:01 /usr/openv/netbackup/bin/bpjobd

        root 20610 20607   0 04:56:35 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib -mgrIORFile -StorageService-1.ior.mgr -p

        root 16755     1   0 04:34:48 ?           0:00 /usr/openv/netbackup/bin/nbaudit

        root 15685 15683   0 01:25:37 ?           0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1

        root 16674     1   0 04:34:47 ?           0:00 /usr/openv/netbackup/bin/vnetd -standalone

        root 17048 16843   0 04:34:51 ?           0:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm

        root 16854 15683   0 01:33:56 ?           0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1

        root 22785     1   0 05:09:54 ?           0:00 /usr/openv/netbackup/bin/admincmd/bpstsinfo -UPDATE

        root 20607 16889   0 04:56:35 ?           0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib -mgrIORFile -StorageService-1.io

        root 16843     1   0 04:34:49 ?           0:00 /usr/openv/netbackup/bin/nbjm

        root 16678     1   0 04:34:47 ?           0:00 /usr/openv/netbackup/bin/bpcd -standalone

        root 17619 17585   0 04:35:39 pts/5       0:11 /usr/openv/java/jre/bin/amd64/java -Dvrts.NBJAVA_CONF=/usr/openv/java/nbj.conf

        root 22538 22537   0 05:07:57 ?           0:00 /usr/openv/netbackup/bin/admincmd/nbemmcmd -listhosts -masterServer wtc2e3ombs-

        root 16943     1   0 04:34:51 ?           0:00 /usr/openv/netbackup/bin/bmrbd

        root 16895     1   0 04:34:50 ?           0:01 /usr/openv/netbackup/bin/nbars

        root 15674 15640   0 01:25:35 pts/2       0:16 /usr/openv/java/jre/bin/amd64/java -Dvrts.NBJAVA_CONF=/usr/openv/java/nbj.conf

        root 16889     1   0 04:34:50 ?           0:52 /usr/openv/netbackup/bin/nbsl

        root 20878 17636   0 04:59:01 ?           0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1

        root 16866     1   0 04:34:49 ?           0:00 /usr/openv/netbackup/bin/nbrmms

        root 16752     1   0 04:34:48 ?           0:00 /usr/openv/netbackup/bin/nbevtmgr

     

     

    MM Processes

    ------------

        root 16808     1   0 04:34:48 ?           0:01 /usr/openv/volmgr/bin/ltid

        root 16814     1   0 04:34:49 ?           0:01 vmd

     

     

    Shared Symantec Processes

    -------------------------

        root 13130     1   0 01:19:24 ?           0:10 /opt/VRTSpbx/bin/pbx_exchange

    05:10:24-root@wtc2e3ombs-bu:/$

     

     

    04:34:51-root@wtc2e3ombs-bu:/ericsson/ombss/bin$ cat /usr/openv/netbackup/bp.conf

    SERVER = wtc2e3ombs-bu

    CLIENT_NAME = wtc2e3ombs-bu

    CONNECT_OPTIONS = localhost 1 0 2

    USE_VXSS = PROHIBITED

    VXSS_SERVICE_TYPE = INTEGRITYANDCONFIDENTIALITY

    EMMSERVER = wtc2e3ombs-bu

    HOST_CACHE_TTL = 3600

    VXDBMS_NB_DATA = /usr/openv/db/data

    ALLOW_MEDIA_OVERWRITE = TAR

    ALLOW_MEDIA_OVERWRITE = MTF1

    ALLOW_MEDIA_OVERWRITE = RS-MTF1

    ALLOW_MEDIA_OVERWRITE = BE-MTF1

    SERVER = wtc2e3ombs-bu-1

    SERVER = wtc2e3ombs-bu-2

    SERVER = wtc2e3ombs

    SERVER = wtc2e3ombs-stor1

    SERVER = wtc2e3ombs-stor2

    Buffer_Size = 128

    BPBRM_VERBOSE = 0

    TELEMETRY_UPLOAD = NO

    BPEND_TIMEOUT = 1440

    BPSTART_TIMEOUT = 8400

    CLIENT_READ_TIMEOUT = 1440

    MEDIA_UMOUNT_DELAY = 480

    DEVICE_HOST = wtc2e3ombs-bu

    SCRATCH_POOL = ScratchPool

    05:14:14-root@wtc2e3ombs-bu:/ericsson/ombss/bin$

    05:14:14-root@wtc2e3ombs-bu:/ericsson/ombss/bin$ netstat -a |grep vnetd

    fffffec351f69d50 stream-ord fffffec34c437cc0 00000000    /usr/openv/var/vnetd/terminate_vnetd.uds

    fffffec351f70268 stream-ord fffffec2e60e4080 00000000    /usr/openv/var/vnetd/vmd.uds

    fffffec2e1fe45e8 stream-ord fffffec2bf3df500 00000000    /usr/openv/var/vnetd/bprd.uds

    fffffec2e1fe4b58 stream-ord fffffec34b62e080 00000000    /usr/openv/var/vnetd/bpdbm.uds

    fffffec2e0355070 stream-ord fffffec2c88436c0 00000000    /usr/openv/var/vnetd/bpcd.uds

    fffffec2dfe60238 stream-ord fffffec2e0ecd8c0 00000000    /usr/openv/var/vnetd/bpcompatd.uds

    fffffec2dfe60d18 stream-ord fffffec2e58ac000 00000000    /usr/openv/var/vnetd/bmrbd.uds

    fffffec2d9369b30 stream-ord fffffec2e49494c0 00000000    /usr/openv/var/vnetd/terminate_bpcd.uds

    fffffec2d7e66778 stream-ord fffffec34e7f9a40 00000000    /usr/openv/var/vnetd/bmrd.uds

    fffffec2d7327cd8 stream-ord fffffec2bf25eac0 00000000    /usr/openv/var/vnetd/bpjobd.uds

    05:14:36-root@wtc2e3ombs-bu:/ericsson/ombss/bin$

     

     

  • Restarted the Netbackup services ..checked to see bpjobd running....but the issue still persists...system is idle...

  • Can you run the java console directly on the Master server?

    Perhaps you have a firewall blocking the requests?

     

  •  

    Opening console as background job from the master server  -- using jnbSA &

     

    bpjobd log file attached

  • We have again did a restore of server(bmr restore+ recover the catalog) the issue is now fixed.

     

    Thankyou

  • Bmr restore of a master server is not possible. Unless master is client of another master but even that is not advisable. Why was catalog recovery needed?