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nocoffeeman's avatar
nocoffeeman
Level 3
8 years ago
Solved

After upgrade 7.7.3 - None-Robot control host gets error cannot connect to robotic software daemon

Hi.

So I upgraded my Opscenter server and masterserver to 7.7.3. I upgraded from 7.6.1.

I have not upgraded my mediaservers yet.

After this upgrade, my tape robot will only respond to inventory from the robot control host. When running inventory from my none-robotic control host i get a "cannot connect to robotic software daemon (42)"

My setup is screenshotted and attached.

7.7
Windows Server 2008 R2
  • RB-Infinitely's avatar
    RB-Infinitely
    8 years ago

    Make sure you've selected the correct host (i.e the robot control host) when running the inventory. I've seen that after an upgrade, NetBackup defaults to the wrong host and you'll get an error when trying to do the inventory.

5 Replies

  • RB-Infinitely's avatar
    RB-Infinitely
    Level 4
    8 years ago

    Make sure you've selected the correct host (i.e the robot control host) when running the inventory. I've seen that after an upgrade, NetBackup defaults to the wrong host and you'll get an error when trying to do the inventory.

  • Marianne's avatar
    Marianne
    Level 6
    8 years ago

    Please explain your setup a little more?

    Are both nb-media1 and nb-media2 media servers that have not been upgraded yet?
    Both still on NBU 7.6.x?

    Are you saying that you can run Inventory from nb-media2?
    Using the Windows Admin Console?
    But not using Windows Admin Console on nb-media1?

    Does it work from the Java Console on the master server?

    Can you show us a screenshot of the initial Inventory screen where you are trying to run it from?

    • nocoffeeman's avatar
      nocoffeeman
      Level 3
      8 years ago

      Thanks for your quick replys

      Are both nb-media1 and nb-media2 media servers that have not been upgraded yet?
      Both still on NBU 7.6.x?
      Yes, both are on 7.6.1 - The problem is, the MSDP volume on media1 is 90% full, and Ive read that you should not upgrade until you got atleast 12% free capasity.

      Are you saying that you can run Inventory from nb-media2?
      Yes, using javaconsole from the master server.
      After the upgrade Windows Admin Console wont work on the media servers. Only java.

      My SLP's runs normal, and runs the backup to tape. Its only when I run inventory from Media-1 it shows

      Maby I'm not supposed to run an inventory from media1?

      • Marianne's avatar
        Marianne
        Level 6
        8 years ago

        As per RB-Infinitely's post - you need to select nb-media2 in the drop-down under 'Device host'. 

        The Device host defaults to the local server name.