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smin's avatar
smin
Level 3
12 years ago

Automatic Full Backup failed on SAP server linux host

Hi.

For some time sheduled task backup was not perfomed

By client logs I cant undestand what is happen. In bpbrm log file I have seen only error about "the requested operation was partially successful" and "the backup failed to back up the requested files" but cant find what exact files not backuped

In bpcd log fined:

02:00:40.016 [149846] <2> process_requests: <---- NetBackup 7.5 0 ------------initiated
02:00:40.016 [149846] <2> process_requests: VERBOSE = 1
02:00:40.016 [149846] <2> process_requests: Not using VxSS authentication with pdc-s-bc.sibgenco.local
02:00:40.216 [149846] <2> process_requests: BPCD_GET_VERSION_RQST
02:00:40.436 [149846] <2> process_requests: BPCD_GET_VERSION_RQST
02:00:40.655 [149846] <2> process_requests: BPCD_READ_USERS_CONFIG_RQST
02:00:40.873 [149846] <2> process_requests: BPCD_GET_VERSION_RQST
02:00:41.076 [149846] <2> process_requests: BPCD_READ_HOST_CONFIG_RQST
02:00:41.294 [149846] <2> get_short_base: (2) premature end of file (byte 1)
02:00:41.294 [149846] <16> process_requests: token read: -9
02:00:41.295 [149846] <4> process_requests:    errno = 5 - Input/output error
02:00:41.295 [149846] <16> bpcd main: process_requests returned 1

As I right understand, error on operation "process_requests: BPCD_READ_HOST_CONFIG_RQST", but i cant find anything about this error and error task backup.

 

8 Replies

  • Pls post the the following:

    • .util file
    • backint debug log (/usr/openv/netbackup/log/backint ensure 777 rights).
    • output from brbackup

    If data is at risk pls call Symantec support and have them assist in resolving the issue. Community support may not be fast enough.

  •  

    i checked the bpcd logs it was given error

    process_requests:    errno = 5 - Input/output error

    so here is its resolution

     

    GENERAL ERROR: Getting "Cannot lstat/lstat64 <filename>. Errno = 5: I/O error" during backups.

    Article:TECH38434  |  Created: 2005-01-18  |  Updated: 2013-01-11  |  Article URL http://www.symantec.com/docs/TECH38434
     

     

  • I try to set max verbose level (5) and perform backup job again today at night.

    For applying changes verbose level, needed restart client service netbackup?

     

  • No.

    The debug directory need 777 right because else sap/oracle won't be able to write debug info.

  • Hi, was performed task backup with verbose level = 5, bpcd log and bpbrm log attached
    Analysing bpcd log i see 2 cycled errors (<16>):
    1) <16> resync_host_cache: bpclntcmd fork pid = 92491
    2) <16> process_requests: put_long of locale code succeeded.  locale code is: 1

    First - "bpclntcmd" - "performs name resolution using the same system calls as the NetBackup software" (http://www.symantec.com/business/support/index?page=content&id=TECH50198)
    Second - i don't know and can't find anything about it


    About "process_requests:    errno = 5 - Input/output error" - why Netbackup set severity is <4> - Info?
    In new bpcd detailed log file no error in this format