Dear All, I have created a New policy (Test), for windows server selected one drive for backup (the drive is assigned from storage), assigned a new volume for this policy "test". Without any error the backup completed sucessfully, but when I try to restore I'm getting an error stating server doesnot contain any backups for the client. Kindly advice me were I went wrong, attached the Policy details, Backup completed sucessfully task and the error I get when I tried to restore.

Hi Velmabii, It is very simple. Whatever name of client you're definiing in your policy, in backup restore windows, you need to sepecify exactly same name to restore back your data. Over here your backup shows client name as 172.16.1.217 and policy type "STANDARD". Make sure that you specify this name in the source client name and policy type standard. Also make sure that period is correctly defined where your backup fa From above click on Specify Netbackup Machine and Policy Type. Specify the IP address if not present in the client list. Select IP address in the source client and if restoreing on the same client, select IP address on destination client too. Select Standard in the policy type. regards Ashutosh

Backup Completed Successfully but no data to restore

19 Replies

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sksujeet
Level 6
10 years ago
As per error message it looks like you are trying the master server as client and destination. As per backup successfull it shows the ip 172.16.1.217. Why you are using IP ? Make sure the communication between client and master is working fine.
Kef_Ee
Level 2
10 years ago
Hi, you mentioned it's a Windows machine. You should not choose "Standard" policy type. For Windows backup, choose "MS-Windows" policy type. During restore, you need to specify "MS-Windows" policy type as well.
RiaanBadenhorst
Level 6
10 years ago
You've not set the source client to 172.16.1.217. Currently you've selected the master / backup server blr-bkp-irms to restore from.

When you open the BAR Gui go to File > Specify the Netbackup Machines and Policy Type and set it the source client to the backed up client.
Marianne
Level 6
10 years ago
I agree with above excellent posts. Please use hostnames in Policy. Not IP. And Windows client should be MS-Windows policy type. If you specify the IP address as Source Client and select Standard as Policy type, you should be able to see backup files.
Velmabii
Level 4
10 years ago
Hi All,

I had tried both MS-Windows/Standard in policy type (while taking backup and restoring)

Policy I had mentioned hosname, took backup and tried to restore, still getting the same error.
RiaanBadenhorst
Level 6
10 years ago
Ok lets do this again.

open the BAR Gui go to File > Specify the Netbackup Machines and Policy Type

Your policy says Standard so you must specify Standard in the policy type

For server leave it set "blr-bkp-irms"

For the source client put the IP address that was reported in the job details (ideally this should be the client name but you seem to have an issue with name resolution)

For the destination client put the IP address that was reported in the job details

Note, make sure to press add when you're adding the IP address to the source sections.
sksujeet
Level 6
10 years ago
Make sure the client name that you are using in policy should be exactly same in the Source client for restore. If it is FQDN use fqdn, show us the screen that I pasted here for your referral. If you still get the error message try to do nslookup on the client and check if it is communicating properly with the Master Server on IP and hostname.
Marianne
Level 6
10 years ago
You need to ensure that the search criteria matches the settings at the time of backup.

Initial parameters that you need to double-check:

Source Client Name - this has to match the client name in Policy tab exactly

Policy Type - this has to match the policy type that was in place at the time of backup.

Please do the following to verify that we have valid, unexpired backups:

Open Reports in the NBU GUI.

Select Client Backups report.
Leave default of All Clients and select 'earliest avalable' checkbox.

Save the resulting report as .txt file and upload the file as File attachment.

Please also show us full policy config. From cmd, run this command
bppllist <policy-name> -U
(command is in ...\netbackup\bin\admincmd )
Copy the text output and paste here.
RiaanBadenhorst
Level 6
10 years ago
His job was taken using the IP address, probably due to name resolution issues, or he specified the IP and not the name in the policy. So the IP would reflect in the catalog.
Marianne
Level 6
10 years ago
And now he is searching for master server hostname as Source Client.... This is why I am asking for the info that I did. Some sort of education path....