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Naveedulhaq's avatar
Naveedulhaq
Level 2
4 years ago
Solved

Backup Exce

Hello,

My LTO-4 device was damaged then i buy LTO-6 and i have to restore data from LTO-4 tapes with this new LTO-6 device, when i am trying to inventory and catalog the Tape i get this error:
The job failed with the following error: The media has an unrecognized media header.

Can someone help me with this.

Thanks
21
Windows Server 2008 R2
  • StefanosM's avatar
    StefanosM
    4 years ago
    There is no way for backup exec or any other software except data protector to read your tapes.

    You must Keep your data protector or use an old server to install data protector

4 Replies

  • StefanosM's avatar
    StefanosM
    Level 6
    4 years ago

    first, you are in netbackup forum, not backup exec.

    My thoughts on your problem.

    Although in general there is compatibility between IBM and HP tape drives, I have many cases that a tape written in one drive can not be read on another vendor drive.
    Also, if you are using encryption, had you configure the new tape for encryption in the KMS software?

    • Naveedulhaq's avatar
      Naveedulhaq
      Level 2
      4 years ago
      First, thanks for reply.
      I was using DataProtector Express software for backup the LTO-4 tapes, now with this LTO-6 i am using Veritas Backup Exec but both my TapeDrive are HPE.
      And also i am not using encryption.
  • StefanosM's avatar
    StefanosM
    Level 6
    4 years ago
    There is no way for backup exec or any other software except data protector to read your tapes.

    You must Keep your data protector or use an old server to install data protector