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amit4465's avatar
amit4465
Level 3
9 years ago

Backup fail because (48) client hostname could not be found

Hi All,

 

Backup for one windows client is failing agin and again. As i am new to netbackup, i am not able to resolve it. Kindly help me with this.

Backup is Sharepoint daily/weekly backup, where backup runs with File List/Path : Microsoft SharePoint Resources:\* & fires 4 other backup. One out of 4 is failing where rest all are completing successfully.

The one which is fail if File List/Path : Microsoft SharePoint Resources:\Global Settings (OMG-SPAPP-01)\

Status : 1: (48) client hostname could not be found 

Log :

04/04/2016 21:01:23 - Info nbjm (pid=10689) starting backup job (jobid=6789379) for client ALP-SPAPP-01-VM, policy PURE_SHAREPOINT_PROD, schedule Daily-Full
04/04/2016 21:01:23 - Info nbjm (pid=10689) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=6789379, request id:{01EAB20C-FAA0-11E5-8423-00144F43C41C})
04/04/2016 21:01:23 - requesting resource ALP-NBUMED-01-DDSU
04/04/2016 21:01:23 - requesting resource nbumaster.NBU_CLIENT.MAXJOBS.ALP-SPAPP-01-VM
04/04/2016 21:01:23 - requesting resource nbumaster.NBU_POLICY.MAXJOBS.PURE_SHAREPOINT_PROD
04/04/2016 21:01:25 - granted resource  nbumaster.NBU_CLIENT.MAXJOBS.ALP-SPAPP-01-VM
04/04/2016 21:01:25 - granted resource  nbumaster.NBU_POLICY.MAXJOBS.PURE_SHAREPOINT_PROD
04/04/2016 21:01:25 - granted resource  MediaID=@aaaaK;DiskVolume=PureDiskVolume;DiskPool=ALP-DedupePool-01;Path=PureDiskVolume;StorageServer=ALP-NBUMED-01;MediaServer=ALP-NBUMED-01
04/04/2016 21:01:25 - granted resource  ALP-NBUMED-01-DDSU
04/04/2016 21:01:27 - estimated 0 kbytes needed
04/04/2016 21:01:27 - Info nbjm (pid=10689) started backup (backupid=ALP-SPAPP-01-VM_1459800086) job for client ALP-SPAPP-01-VM, policy PURE_SHAREPOINT_PROD, schedule Daily-Full on storage unit ALP-NBUMED-01-DDSU
04/04/2016 21:01:28 - started process bpbrm (pid=7580)
04/04/2016 21:01:30 - Info bpbrm (pid=7580) ALP-SPAPP-01-VM is the host to backup data from
04/04/2016 21:01:30 - Info bpbrm (pid=7580) reading file list from client
04/04/2016 21:01:30 - connecting
04/04/2016 21:01:33 - Error bpbrm (pid=7580) bpcd on OMG-SPAPP-01 exited with status 48: client hostname could not be found
04/04/2016 21:01:33 - Info bpbkar32 (pid=0) done. status: 48: client hostname could not be found
04/04/2016 21:01:33 - end writing
client hostname could not be found  (48)
 

 

  • Need to fix name resolution for OMG-SPAPP-01.  It must be resolvable forward (name to IP) and reverse (IP to name).

     

3 Replies

  • Need to fix name resolution for OMG-SPAPP-01.  It must be resolvable forward (name to IP) and reverse (IP to name).

     

  • Hi Amit,

    It seems that the client is not having its DNS properly resolved. You need to check with the respective OS team.

  • Thanku you all, I resolved the DNS issue. There were DNS suffix missing and routing issues.