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Ranjit1's avatar
Ranjit1
Level 4
7 years ago

Backup failing with error code 42

Backup is failing of al the servr with erro code 42 even after retriger its failing with error 42 but after reboot of master and media server its working fibe 

 

its happening atleast once in a month

error code: network read failed  (42)

7 Replies

  • Ranjit1

    Please tell us which NBU version and OS on Master and Media server.

    Have you perhaps checked for updated firmware/drivers for the NICs in the Master/Media server? 

    Do you have bptm and bpbrm logging enabled (level 3) on media server? 

    • Ranjit1's avatar
      Ranjit1
      Level 4

      MarianneBelow is teh details

      Please tell us which NBU version and OS on Master and Media server.

       

      NBU Version: 8.1.1

      OS (Media) :Windows Server 2012 R2 Standard

      OS (Master) :Windows Server 2012 R2 Standard

       

      Have you perhaps checked for updated firmware/drivers for the NICs in the Master/Media server?

       

      , firmware versions

      Master server………………..2.0(8g)

      Media server………………..3.0(3a)

       

       

      Do you have bptm and bpbrm logging enabled (level 3) on media server?

       

      yes, i found entries for both belwo si the path

      D:\VERITAS\NetBackup\logs\bpbrm

      D:\VERITAS\NetBackup\logs\bptm

      • Krutons's avatar
        Krutons
        Moderator

        Ranjit,

        Can you upload your bptm and bpbrm logs so that we can take a look at them.