backup jobs failing status 2505 and 252
backup jobs are failing as below
6/26/2014 00:26:29 - estimated 8946870 kbytes needed
06/26/2014 00:26:29 - Info nbjm (pid=3930) started backup (backupid=xxxxbp_1403735189) job for client xxxxxbp, policy xxx_i386_DATA_xxx01xxxbp_xxx01sybbp, schedule Daily_Incr on storage unit xxxxx01-hcart-robot-tld-0
06/26/2014 00:26:30 - Info bpbrm (pid=632) xxxxxxxbp is the host to backup data from
06/26/2014 00:26:30 - Info bpbrm (pid=632) reading file list from client
06/26/2014 00:26:30 - started process bpbrm (pid=632)
06/26/2014 00:26:30 - connecting
06/26/2014 00:26:31 - Info bpbrm (pid=632) starting bpbkar on client
06/26/2014 00:26:31 - Info bpbkar (pid=0) Starting bpstart_notify script
06/26/2014 00:26:31 - connected; connect time: 0:00:00
06/26/2014 00:26:40 - Info bpbkar (pid=0) Finished bpstart_notify script
06/26/2014 00:26:40 - Info bpbkar (pid=1620) Backup started
06/26/2014 00:26:40 - Info bpbrm (pid=632) bptm pid: 667
06/26/2014 00:26:41 - Info bptm (pid=667) start
06/26/2014 00:26:41 - Info bptm (pid=667) using 65536 data buffer size
06/26/2014 00:26:41 - Info bptm (pid=667) setting receive network buffer to 262144 bytes
06/26/2014 00:26:41 - Info bptm (pid=667) using 30 data buffers
06/26/2014 00:26:41 - Info bptm (pid=667) start backup
06/26/2014 00:26:41 - Info bptm (pid=667) backup child process is pid 669
06/26/2014 00:26:41 - Info bptm (pid=667) media id 5941L4 mounted on drive index 0, drivepath /dev/rmt/1cbn, drivename HP.ULTRIUM4-SCSI.000, copy 1
06/26/2014 00:26:41 - mounted 5941L4
06/26/2014 00:26:41 - positioning 5941L4 to file 737
06/26/2014 00:26:43 - positioned 5941L4; position time: 0:00:02
06/26/2014 00:26:43 - begin writing
06/26/2014 00:31:11 - Error bpbrm (pid=632) db_FLISTsend failed: Unable to connect to the database (2505)
06/26/2014 00:31:13 - Error bptm (pid=667) media manager terminated by parent process
06/26/2014 00:35:18 - Info bpbkar (pid=1620) done. status: 2505: Unable to connect to the database
06/26/2014 00:35:18 - end writing; write time: 0:08:35
Failed to get status code information (2505)
what is the solution for error code 2505 ?
I can see few jobs failed with status 2505 and few with 252 ?
please help.
Regards
S.
Come across this issue multiple times. It is fixed in NetBackup 7.5.0.7
Sybase does not respond for a brief moment causing bpdbm updates to fail resulting in a 2505.
Tuning the higher cache limit -ch in the server.conf can help, but doesn't always.
Upgrade to 7.5.0.7 will fix this as bpdbm has been recoded to attempt to talk to sybase more than once before failing.
