Backups failing due a 196 error.
Hi Folks
We are facing a backup issue, due an error 196, where more than 800 VM´s are getting failed. The issue started a 10 days ago. I know the 196 error is missing backup window, but this is happening only with VM´s backups. I know that 196 error is related with backup window, but it seems to be very generic.
Following our NBU info.
NBU 8.0
Applicance 5330
VM policy has more than 1400 clients inside, it was running properly, but suddently started to fail. We´ve tried brake down the policy into another policy with the clients that took more time to get done, and isn´t work, also tried to unmark the accelerator option, which help a little bit.
Please if someone have faced with the same issue, any assistance will be very appreciated. Also, if some further information is needed, let me know.
Thanks
Look for infrastructure performance issues, if status 196 appear out of the blue.
Some hints:
Go and ask the admin of the hypervisor if changes was applied 10 days ago. E.g did they disable VMware change block tracking ?
Check network connectivity - maybe a switch/router interface is loosing packages.
