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Daniel_Gomes1's avatar
Daniel_Gomes1
Level 3
12 years ago
Solved

BMR - Restoring - "The Configuration must have both a system and boot volume mapped in order to be saved."

During the BMR restore, the "Windows Disk Management" window, the following message appears:

"The Configuration must have both a system and boot volume mapped in order to be saved."

Does anyone know what that means?

what the next step to perform the restore?

 

TKS!

7.5
Backup and Recovery
Best Practice
Configuring
NetBackup
Recovering
Restore
Rules
Troubleshooting
Windows Server (2003-2008)
  • Mark_Solutions's avatar
    Mark_Solutions
    12 years ago

    I assume you have edited a current configuration for this client

    If so then in there you may have unmapped the drives / volumes under that section of the configuration

    Make sure they are still mapped - sometimes the boot volume is not the same as the O/S volume so just check everything is still mapped correctly

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  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    12 years ago

    I assume you have edited a current configuration for this client

    If so then in there you may have unmapped the drives / volumes under that section of the configuration

    Make sure they are still mapped - sometimes the boot volume is not the same as the O/S volume so just check everything is still mapped correctly

  • Daniel_Gomes1's avatar
    Daniel_Gomes1
    Level 3
    12 years ago

    This worked OK! However, the job activity monitor gets the status "Finalizing" and not ends. You know what can be?

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    12 years ago

    Once the server has restored it will do a cleanup process on first login - once that has completed it should show the job as completed as long as communication is OK after the restore

  • Jaime_Vazquez's avatar
    Jaime_Vazquez
    Level 6
    12 years ago

    BMR restore job tasks are set to "Finalizing" when all NBU file level restore jobs have completed and BMR is performing post-restore setup activities, such as DSR actions for Windows clients.

    Upon reboot, a preinstalled 'bmrcleanup' process will signal the Master it is complete, assuming networking has been properly set up. This status is only for job monitoring and has no effect on the client.  The inability of the client to send the message to the Master Server wil result in  RC=200 error message panel. That is explained here:

    During Bare Metal Restore (BMR) Final Cleanup, the error message "Unable to update client state on the Netbackup server, error =200" is displayed.
    http://www.symantec.com/docs/TECH73586

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    12 years ago

    Daniel

    If you are all sorted then dont forget to close the thread off using the "Mark as solution" option - this helps others with similar issues in the future

    Thanks - have a good XMas