Forum Discussion

Poon_William's avatar
19 years ago

BMR Error

Hi,

I am trying to restore a BMR Windows 2003 client. When I perform the "Prepare to restore step", the following messages appreared in the GUI:


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ERROR: Generating restore files for client saplab2,zpots5n3 failed: error code 1

Additional failure information (if any):

bmrmain: ERROR Cannot find TrueImage date. To rectify, ensure:
- The BMR server is allowed to contact NetBackup server on behalf of client.
- A full backup of client is available.
- The client backup was performed with *true image restore* information.
- The backup includes all local drives, including the registry and system files.
##################################################################

I have performed the necessary steps as above including ticking the "Collect True Image restore Information" during backup but I still encoutered problem.

I saw somebody posted the same problem in this forum before but there was not follow up anwer to that.

Any help ?

WP

1 Reply

  • What versions of Netbackup are on your master/media and client?

    There are tons of fixes for BMR on 6.0 MP3 (make sure the client is upgraded to)

    Also, they have introduced the FastRestore with WinPE. We are testing it and it works SWEET!!!
    You don't have to do an unattend at all. Just boot to the custom WinPE disk the boot server will create (after upgrading to MP3) and connect to the master and start restoring. I restored a small system in less than 20 minutes with it.