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redliquid's avatar
redliquid
Level 3
6 years ago

bptestbpcd no entry no entity was found in recover catalog environment

my nbu master server version:8.1.1 os:windows 2012

my nbu client version 7.5 os:centos 5.8

i was executed catalog restore to different (from server A to server B, but hostname&ip keep same), the resotre process has no error, input as below:

C:\Program Files\Veritas\NetBackup\bin\admincmd>bprecover.exe -wizard

 

Welcome to the NetBackup Catalog Recovery Wizard!

 

Please make sure the devices and media that contain catalog disaster recovery

data are available

Are you ready to continue?(Y/N)

y

 

Please specify the full pathname to the catalog disaster recovery file:

C:\Users\Administrator\Desktop\nbu_dr_file\backup_catalog_1536224669_FULL

nbu811_1536224669

All media resources were located

 

Do you want to recover the entire NetBackup catalog? (Y/N)

y

 

Do you want to startup the NetBackup relational database (NBDB) after the recovery?(Y/N)

y

 

Catalog recovery is in progress. Please wait...

 

Beginning recovery of NBDB.  Please wait...

Completed successful recovery of NBDB on nbu811

Done setting permissions for 'NetBackup Web Management Console' service on Master Server 'nbu811'.

 

WRN - Passphrase for the disaster recovery package is not set.

You must set the passphrase for the catalog backups to be successful.

 

INF - Catalog recovery has completed.

 

WRN - NetBackup will not run scheduled backup jobs until NetBackup is restarted.

 

For more information, please review the log file:

C:\Program Files\Veritas\NetBackup\Logs\user_ops\Administrator\logs\Recover1536322469.log

 

C:\Program Files\Veritas\NetBackup\bin>bpdown.exe

 

NetBackup 8.1.1 -- Shutdown Utility

 

NetBackup software will be shutdown.  This may cause backups to fail.

Do you wish to proceed? (y/n) y

Shutting down services

 

Shutting down robot control daemons

 

Shutdown completed successfully.

 

C:\Program Files\Veritas\NetBackup\bin>bpup.exe

 

NetBackup 8.1.1 -- Startup Utility

 

NetBackup services are about to be started.

Do you wish to proceed? (y/n) y

Starting services

 

Start up completed successfully.

 

i want test client restore informix, when i was executed onbar -r -b, the nbu activity monitor indicate status 37.

so i stared looking for the root cause, ping hostname is normal from each other, bpclntcmd -pn & -hn is normal too.

the bplist -C client_name -t 6 -R -l \ command can executed successfull on the client

but when i was executed bptestbpcd command on the maser server, i was get error:

C:\Program Files\Veritas\NetBackup\bin\admincmd>bptestbpcd.exe -client informix11
<16>bptestbpcd main: Function ConnectToBPCD(informix11) failed: 227
<16>bptestbpcd main: no entity was found
no entity was found

bptestbpcd.exe -client informix11 -debug -verbose as below:

C:\Program Files\Veritas\NetBackup\bin\admincmd>bptestbpcd.exe -client informix11 -debug
20:23:20.068 [5548.576] <2> bptestbpcd: VERBOSE = 0
20:23:20.084 [5548.576] <2> check_vnetd_process_dup_permission: OpenProcessToken() failed: 5
20:23:20.084 [5548.576] <2> vnet_check_windows_privileges: enabled SeDebugPrivilege privilege
20:23:20.084 [5548.576] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded
20:23:20.115 [5548.576] <16> dump_proxy_info: statusmsg: Unable to perform peer host name validation. Curl error has occurred for peer name: informix11, self name: nbu811, nbu status = 0, severity = 2, Additional Message: [PROXY] Encountered error (VALIDATE_PEER_HOST_PROTOCOL_RUNNING) while processing(ValidatePeerHo
20:23:20.115 [5548.576] <16> dump_proxy_info: domain_constraints_set:
20:23:20.115 [5548.576] <16> dump_proxy_info: ----process_hint_server_name: nbu811
20:23:20.131 [5548.576] <16> dump_proxy_info: ----process_hint: bf012ed4-e999-45ae-bdf2-56b22228f5a9
20:23:20.146 [5548.576] <16> dump_proxy_info: ----process_hint_reason: there was no inherited hint, the connected peer was not a master server, so defaulted to primary master
20:23:20.146 [5548.576] <16> vnet_proxy_protocol_from_legacy: proxy returned status: 1 msg: {"status": 1, "local_proxy_info": {}, "domain_constraints_set": {"process_hint": "bf012ed4-e999-45ae-bdf2-56b22228f5a9", "process_hint_reason": "there was no inherited hint, the connected peer was not a master server, so defa
ALIDATE_PEER_HOST_PROTOCOL_RUNNING)&#32;while&#32;processing(ValidatePeerHostProtocol).</MsgString></StatusMsg></StatusMsg></StatusMsgDoc>", "statusmsg": "Unable to perform peer host name validation. Curl error has occurred for peer name: informix11, self name: nbu811, nbu status = 0, severity = 2, Additional Messag
20:23:20.146 [5548.576] <16> vnet_proxy_socket_swap: vnet_proxy_protocol_from_legacy() failed: 45
20:23:20.146 [5548.576] <16> connect_to_service: vnet_proxy_socket_swap(NULL, -1, 310, 0, informix11, bpcd, 2) failed: 45
20:23:20.146 [5548.576] <16> connect_to_service: JSON data = {"allow_large_status": {"timestamp": 1536323000, "who": "vnet_tss_init", "line_number": 32, "comment": "allow vnet status > 255", "data": true}, "direct_connect": {"timestamp": 1536323000, "who": "connect_to_service", "line_number": 834, "comment": "connec
equest to local proxy", "data": {"bpcd_info": {"remote_client": "informix11", "remote_host": "informix11", "remote_probably_dhcp": false, "proxy_flag": 16, "proxy_flag_hex": "0x00000010"}, "i_am_daemon": false, "domain_constraints": {}, "service": "bpcd", "auth_only": false, "pid": 5548, "ssa": false, "local_user":
erited hint, the connected peer was not a master server, so defaulted to primary master", "process_hint_server_name": "nbu811"}, "statusmsgxml": "<?xml version=\"1.0\" encoding=\"utf-8\"?><StatusMsgDoc><StatusMsg NBUStatus=\"0\" Severity=\"2\" VXULoid=\"486\" VXULtid=\"87\"><P pos=\"0\">informix11</P><P pos=\"1\">nb
lf name: nbu811, nbu status = 0, severity = 2, Additional Message: [PROXY] Encountered error (VALIDATE_PEER_HOST_PROTOCOL_RUNNING) while processing(ValidatePeerHostProtocol)., nbu status = 1, severity = 1"}}, "status": {"timestamp": 1536323000, "who": "connect_to_service", "line_number": 981, "comment": "vnet status
20:23:20.177 [5548.576] <8> vnet_connect_to_bpcd: [vnet_connect.c:565] connect_to_service() failed 45 0x2d
20:23:20.177 [5548.576] <16> local_bpcr_connect: vnet_connect_to_bpcd(informix11) failed: 45
20:23:20.177 [5548.576] <2> local_bpcr_connect: Can't connect to client informix11
20:23:20.177 [5548.576] <2> ConnectToBPCD: bpcd_connect_and_verify(informix11, informix11) failed: 227
20:23:20.177 [5548.576] <16> bptestbpcd main: JSON proxy message = {"allow_large_status": {"timestamp": 1536323000, "who": "vnet_tss_init", "line_number": 32, "comment": "allow vnet status > 255", "data": true}, "direct_connect": {"timestamp": 1536323000, "who": "connect_to_service", "line_number": 834, "comment": "
t": "request to local proxy", "data": {"bpcd_info": {"remote_client": "informix11", "remote_host": "informix11", "remote_probably_dhcp": false, "proxy_flag": 16, "proxy_flag_hex": "0x00000010"}, "i_am_daemon": false, "domain_constraints": {}, "service": "bpcd", "auth_only": false, "pid": 5548, "ssa": false, "local_u
no inherited hint, the connected peer was not a master server, so defaulted to primary master", "process_hint_server_name": "nbu811"}, "statusmsgxml": "<?xml version=\"1.0\" encoding=\"utf-8\"?><StatusMsgDoc><StatusMsg NBUStatus=\"0\" Severity=\"2\" VXULoid=\"486\" VXULtid=\"87\"><P pos=\"0\">informix11</P><P pos=\"
11, self name: nbu811, nbu status = 0, severity = 2, Additional Message: [PROXY] Encountered error (VALIDATE_PEER_HOST_PROTOCOL_RUNNING) while processing(ValidatePeerHostProtocol)., nbu status = 1, severity = 1"}}, "status": {"timestamp": 1536323000, "who": "connect_to_service", "line_number": 981, "comment": "vnet
<16>bptestbpcd main: Function ConnectToBPCD(informix11) failed: 227
20:23:20.193 [5548.576] <16> bptestbpcd main: Function ConnectToBPCD(informix11) failed: 227
<16>bptestbpcd main: no entity was found
20:23:20.240 [5548.576] <16> bptestbpcd main: no entity was found
<2>bptestbpcd: no entity was found
20:23:20.255 [5548.576] <2> bptestbpcd: no entity was found
<2>bptestbpcd: EXIT status = 227
20:23:20.271 [5548.576] <2> bptestbpcd: EXIT status = 227
no entity was found

there is no firewall between the client and server.

can anybody help me?

thanks

  • You mentioned that you moved from server A to server B and then performed the catalog recovery.

    1 quick question is when you installed NBU on server B did you install it as DR master server or just a plain Master server.

    If you installed it just as a plain master server then you need to go through extra steps outlined in the below article

    https://www.veritas.com/support/en_US/article.000125933

     

    If you installed it as a DR master server then the certificates and identities would get imported correctly without any extra steps required.

     

9 Replies

  •  

    Some strange errors/messages in bptestbpcd output... 

    .... there was no inherited hint, the connected peer was not a master server, so defaulted to primary master

    Unable to perform peer host name validation.

    Please show us output of 'bpclntcmd -self' on the master.

    Log files that you need to look at :

    For status 37 - bprd log on the master. 
    (NBU needs to be restarted after creating the folder)

    Connectivity issue between master and client : 
    bpcd log on the client (not vnetd)

    Please copy/rename logs to .txt files before uploading.
    (.log files need to be downloaded on a desktop first. .txt files can be viewed online)

      • redliquid's avatar
        redliquid
        Level 3

        C:\Program Files\Veritas\NetBackup\bin\admincmd>nbseccmd -getsecurityconfig -insecurecommunication
        Setting for "Enable insecure communication with NetBackup 8.0 and earlier hosts" : on

    • redliquid's avatar
      redliquid
      Level 3

      C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -self
      gethostname() returned: nbu811
      host nbu811: nbu811 at ::1
      host nbu811: nbu811 at 192.168.80.194
      aliases: nbu811 ::1 192.168.80.194
      getfqdn: No such file or directory

      • redliquid's avatar
        redliquid
        Level 3

        i found somethine 

        LoginWithCertManager::getToken: Exception encountered, status code: 5930

        anybody have idea?