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georgedicu's avatar
georgedicu
Level 3
8 years ago

Cannot log into GUI, status 526

Hi,

 I have the same issue as in this post: https://vox.veritas.com/t5/NetBackup/Cannot-log-into-GUI-status-526/m-p/774687
 but in windows 7.

So i`ve installed NB java 7.6.1 then the patch to 7.6.1.2. and ports 1556 and 13724 are allowed in my local firewall.

This inst is made on a laptop, not on netbackup server directly.

Acknowledgement from PBX1
Mutual Auth : true
vrts.vss.sdk.at.exception.VRTSAtException:
        at vrts.vss.sdk.at.lib.core.Authenticator.atSecConnConnectEx(Native Meth
od)
        at vrts.vss.sdk.at.lib.core.Authenticator.vrtsAtSecConnConnectEx(Authent
icator.java:2733)
        at vrts.vss.sdk.at.lib.core.Authenticator.vrtsAtSecConnConnectEx(Authent
icator.java:2708)
        at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:337)
        at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java
:1142)
        at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInt
erface.java:1237)
        at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:25
65)
        at vrts.shared.server.ServerInterface.run(ServerInterface.java:2290)
Acknowledgement from PBX1
ServerInterface:Logon - Initial host:null, Current host:bck-srv, PBX port:1556
Can not connect to the NB-Java authentication service on bck-srv on port 1556.
Exception:
java.net.ConnectException: Connection to user service via VNETD is unsuccessful
- status: 42 .
Could not connect to vnetd over PBX. Trying connection directly to vnetd service
 on port = 13724
ServerInterface:run: java.net.ConnectException: Connection to user service via V
NETD is unsuccessful - status: 42 .
ServerInterface:run - Initial host=null:Current host=bck-srv:MS port=0:VNETD=137
24:m_intPort=-1:localPort=0:range use=false
Can not connect to the NB-Java user service via VNETD on bck-srv on port 13724.

Exception:java.net.ConnectException: Connection to user service via VNETD is uns
uccessful - status: 42 .

I have the same issues on another laptop.

What is wrong here? I have installed also remote console and it works, also the nb client, and still java is not working.

  • georgedicu's avatar
    georgedicu
    8 years ago

    I found out that Veritas provided my colleagues this EEB: eebinstaller.3865356.1.AMD64

    After applying this patch it worked.Please if someone can link a page to this EEB for more details this would be great!

    Fixed my issues.

     

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