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ssugandi26's avatar
ssugandi26
Level 2
3 years ago

Catalog Backup Stuck (NBU 8.1)

Hello everyone,

I have a problem, when running a child catalog backup which is already running at 3600384 Kb and after that too long to run and finally makes no progress.
no error from the catalog backup, i have restart the service, canceled and run again backup catalog but the problem is still occured.

my master server details:

Master server NetBackup Version : Netbackup 8.1
Master server OS : Red Hat Enterprise Linux Server release 7.9

  • Hello Nicolai,

    Thanks for the input, NBDB database stuck.

    I attach job details

  • Hi ssugandi26 

    Nothing special to see in the job text.

    Doesn't the job process from here ?

    Jun 23, 2022 10:26:56 AM - mounted FDBR30; mount time: 0:00:08
    Jun 23, 2022 10:26:56 AM - positioning FDBR30 to file 39
    Jun 23, 2022 10:26:57 AM - positioned FDBR30; position time: 0:00:01
    Jun 23, 2022 10:26:57 AM - begin writing

    Alternative run the following command to see more detailed debug output progress: 

    vxlogview -p 51216 -X "jobid=12345"

    Job id is the catalog backup job id in the activity monitor.

    When services was re-started, did you ensure all processes was stopped. No left Netbackup processes ?