Forum Discussion

nzog86's avatar
nzog86
Level 3
5 years ago

certificate on master server

I installed successfully Netbackup server master and i have this error message when i try to start the administration console: The host Netbackup_Master does not have host-ID based security certificate installed. The certificate is mandatory to establish connection.

Please help!

  • It seem your installation is incomplete. Bydefault with 8.1.2 install a certificate gets issueed/created on master.

    Check command output from master and post it here if possible

    netbackup/bin/nbcertcmd -displayCACertDetails

    netbackup/bin/nbcertcmd -ping

    netbackup/bin/nbcertcmd -hostselfcheck

    netbackup/bin/bpclntcmd -pn -verbose

    My suggestion is... if any of above commands are not working for you then go ahead and do a clean uninstall and attempt installation again and after install... make sure above commands work for you.

     

  • What OS is your master server on? 

    Was this server previously an NBU master, or is this a completely new setup? 

    Do you see nbwmc running when you run bpps -x?

    Is this a clustered master?

    If possible, a reinstall would be the best solution. The troubleshooting steps vary depending on the answer to the above questions.