Forum Discussion

mrmadej's avatar
mrmadej
Level 4
10 years ago
Solved

"Change job priority" in NBU 7.6.1.1

Hi,

I upgraded the NBU to 7.6.1.1 from 7.5.0.4. All is fine but very important option for administrators disapeared from context menu in Activity Monitor. Not exactly disapeared but is grayed out:

120px_JobPriority.PNG

It is strange and very inconvenient for admins. 

I found nothing about this option that is not available in this release.

Any suggestions?

 

Regards 

Madej

7.6
Backup and Recovery
Linux
NetBackup
  • revarooo's avatar
    revarooo
    10 years ago

    Madej,

     

    you are spot on. I just applied this EEB (listed here https://www.veritas.com/support/en_US/article.TECH231304)

    and it has greyed out the "Change Job Priorty", so this is confirmed that EEB3747987 is the cause.

    Open a case with Support and request them to raise this with Engineering.

  • revarooo's avatar
    revarooo
    Level 6
    10 years ago

    I have that available in my 7.6.1.1 environment. Are you logging in as administrator/root ?

    Are you launching the console directly from the master or from a remote PC?

    If from a remote PC, did you upgrade the Java console to 7.6.1.1 too? If not you should, otherwise the console may have unintended behaviour.

     

     

  • mrmadej's avatar
    mrmadej
    Level 4
    10 years ago

    Hi,

     

    Yes, the Java console is upgraded to 7.6.1.1. I am logged as root and running console remote from PC. In NetBackup Administration Console this option is available.

    I think the cause is that we had problems with performance with Java console. The case was opened and we've got the EEB for the issue. The discussion is here: https://www-secure.symantec.com/connect/forums/7611-java-console-working-very-slow

    So this can be caused by the EEB. Maybe someone else have the same issue. Perhaps I need to open the case with support.

     

    Regards

    Madej

     

  • revarooo's avatar
    revarooo
    Level 6
    10 years ago

    Madej,

     

    you are spot on. I just applied this EEB (listed here https://www.veritas.com/support/en_US/article.TECH231304)

    and it has greyed out the "Change Job Priorty", so this is confirmed that EEB3747987 is the cause.

    Open a case with Support and request them to raise this with Engineering.

  • revarooo's avatar
    revarooo
    Level 6
    10 years ago
    This has been logged. However I still recommend opening a case with support.
  • mrmadej's avatar
    mrmadej
    Level 4
    10 years ago

    Thanks for help with checking this EEB.

    I will open the case with support and post here how this issue would be fixed.

  • revarooo's avatar
    revarooo
    Level 6
    10 years ago

    engineering will need to correct the EEB and that should fix the issue.

    However, the issue is not seen in NetBackup 7.7