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want2learn's avatar
want2learn
Level 3
13 years ago

client backup was not attempted because backup window closed(196)

Dear Friends,

 

Can anyone help me to resolve this issue... ??

 

8/25/2012 7:00:00 PM - requesting resource PMCRB-MED02-TLD-4-ESL-1
8/25/2012 7:00:00 PM - requesting resource pmcrabkupmst02.NBU_CLIENT.MAXJOBS.PMCRBIPTBILL03B
8/25/2012 7:00:00 PM - requesting resource pmcrabkupmst02.NBU_POLICY.MAXJOBS.MCRB-IPT-Win-FS-Wkly-Dly
8/25/2012 7:00:00 PM - awaiting resource PMCRB-MED02-TLD-4-ESL-1 Reason: Robotic library is down on server, Media Server: pmcrbbkupmed02,
  Robot Number: 4, Robot Type: TLD, Media ID: N/A, Drive Name: N/A,
  Volume Pool: ESL-B-Win-FS-Dly-Wly, Storage Unit: PMCRB-MED02-TLD-4-ESL-1, Drive Scan Host: N/A
 
client backup was not attempted because backup window closed(196)

 

Thanks in advance,

Regards,

Karthik.

  • The reason is actually clear in the job details: Reason: Robotic library is down on server, Media Server: pmcrbbkupmed02,   Robot Number: 4, ..... Check media server system logs for errors, check physical connectivity, check robot display panel for errors.
  • The reason is actually clear in the job details: Reason: Robotic library is down on server, Media Server: pmcrbbkupmed02,   Robot Number: 4, ..... Check media server system logs for errors, check physical connectivity, check robot display panel for errors.
  • and because the robot was down backup failed to start within the configured backup window thus status 196. 

  • Hello Friends,

     

    Thanks for the reply, will try the steps and let you know. :-)

     

    Regards,

    Karthik

  • Dear Friends,

     

    Thanks for Marianne/Nicolai smiley

    There is no physical connectivity issue, i found the solution by Deleting the robot in Windows Device manager and then rescan.

    Now its working fine.

    Regards,

    Karthik.

  • Hello Marianne,

     

    Thanks for your reply and help finally i found the solution from one of ur forums.

    Looking for ur support in future :-) now am in a learning stage..

     

    Regards,

    Karthikeyan E