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jossue's avatar
jossue
Level 3
12 years ago
Solved

CONEXION AL SERVIDOR NO PERMITIDA, CODE 46

Hola

Uso Net Backup 7.5 y al momento de configurar uno de mis clientes el cual pertence a una red DMZ me sale el siguiente mensaje, he comprabado la comunicacion a este a través del comando ping además tengo un disco mapeado del cliente en mi master server

Hojala y me puedan ayudar

Gracias

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7.5
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Backup and Recovery
Error messages
NetBackup
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    12 years ago

    You need to verify reverse lookup on the client.

    Best way to verify (in case NAT'ing is done by the firewall) is to create bpcd log folder on the client.

    The log will tell us which IP address is received from the server during a connection request.
    Next, the client needs to be able to resolve this IP address to a hostname.
    This resolved IP address must be present in the SERVER list on the client (registry entry on Windows client, bp.conf on Unix/Linux client)

    Reverse lookup is done at OS level - either DNS or local hosts file on the client.

    Hope this helps.

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  • Marianne's avatar
    Marianne
    Level 6
    12 years ago

    Google Translate is not doing a very good job, but I guess we understand:

    Hello
     
    Use Net Backup 7.5 and the time to set one of my clients which belongs to a DMZ network I get the following message, I comprabado this communication through the ping command also I have a client mapped drive on my master server
     
    Tinplate and can help me
     
    thanks
     
     
  • Marianne's avatar
    Marianne
    Level 6
    12 years ago

    You need to verify reverse lookup on the client.

    Best way to verify (in case NAT'ing is done by the firewall) is to create bpcd log folder on the client.

    The log will tell us which IP address is received from the server during a connection request.
    Next, the client needs to be able to resolve this IP address to a hostname.
    This resolved IP address must be present in the SERVER list on the client (registry entry on Windows client, bp.conf on Unix/Linux client)

    Reverse lookup is done at OS level - either DNS or local hosts file on the client.

    Hope this helps.

  • Thiago_Pereira's avatar
    Thiago_Pereira
    Level 4
    12 years ago

    You have to check your firewall roles, must have permission to the Master and Media Server to communicate with the DMZ and the DMZ with them.

    Another think is use the IP to do backup, or put in C:\windows\system32\drivers\etc\hosts the ip and hostname from machine in DMZ do you want to backup. config the hosts files in all DMZ servers you want to do backup, including the Master and Media Server, for precaution.

  • jossue's avatar
    jossue
    Level 3
    12 years ago

    Thanks for the help  i have solved, i am chekeck, follow his instruccions

  • Marianne's avatar
    Marianne
    Level 6
    12 years ago

    Glad its working!

    Please close off this discussion by selecting the post that solved your problem and 'Mark as Solution'.