rfaria
3 years agoLevel 2
Creation of SRT fails at NBU Client install
HI everybody,
My context :
- NBU : 8.3.0.1
- OS : Master Server Win2K12R2 : Boot server Win2K19 (1809)
I'm trying to create a SRT from my boot server.
Based on a Veritas TN, i installed the ADK 10.0 v.1607 (after installing the EEB 4036366) :
In these cases, the ADK version downloaded should match that expected by the EEB, namely 1607 which is available at
If a later version is downloaded instead, these may give an error when specified to the SRT wizard, e.g
- 1703 or 1709 – setup appears to complete successful from ADK side, but the SRT wizard displays an error and won’t continue
- 1809 or later – setup fails on launching with error from “OptionId.WindowsPreInstallationEnvironment not available” (as win PE has been removed from version 1809 onwards which is required by BMR)
When i try to create the SRT, the setup runs, SRT seems to be OK, and it asks me to give the path to NBU CLient.
Checks are green, and i have a message saying :
"Installation of Veritas Netbackup client to the SRT failed , click Back"