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slomix6's avatar
slomix6
Level 3
4 years ago

Duplication jobs error code 91/191

Hello 

since weeks we face some trouble with duplication jobs it's end sometimes with error code 191/92, below the complet output :

**********************

Aug 9, 2021 2:10:18 PM - requesting resource  LCM_SU_TAPE_EMLIB02
Aug 9, 2021 2:10:18 PM - granted resource  LCM_SU_TAPE_EMLIB02
Aug 9, 2021 2:10:19 PM - started process RUNCMD (pid=37320)
Aug 9, 2021 2:10:19 PM - ended process 0 (pid=37320)
Aug 9, 2021 2:10:19 PM - requesting resource  SU_TAPE_EMLIB02
Aug 9, 2021 2:10:19 PM - requesting resource  @aaaaL
Aug 9, 2021 2:10:19 PM - reserving resource @aaaaL
Aug 9, 2021 2:10:19 PM - begin Duplicate
Aug 9, 2021 2:10:20 PM - Error nbjm (pid=3980) NBU status: 96, EMM status: No media is available
Aug 9, 2021 2:10:20 PM - Error nbjm (pid=3980) NBU status: 96, EMM status: No media is available
Aug 9, 2021 2:10:20 PM - Error nbjm (pid=3980) NBU status: 96, EMM status: No media is available
Aug 9, 2021 2:10:21 PM - end Duplicate; elapsed time 0:00:02
unable to allocate new media for backup, storage unit has none available  (96)

******************

Another output with error code 191

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Aug 9, 2021 2:28:03 PM - begin Duplicate
Aug 9, 2021 2:28:03 PM - requesting resource  LCM_SU_DISK_FR02DXI03_FR03-REPL-DATA
Aug 9, 2021 2:28:03 PM - granted resource  LCM_SU_DISK_FR02DXI03_FR03-REPL-DATA
Aug 9, 2021 2:28:03 PM - started process RUNCMD (pid=40904)
Aug 9, 2021 2:28:03 PM - ended process 0 (pid=40904)
Aug 9, 2021 2:28:04 PM - requesting resource  SU_DISK_FR02DXI03_FR03-REPL-DATA
Aug 9, 2021 2:28:04 PM - reserving resource @aaaax
Aug 9, 2021 2:28:04 PM - resource @aaaax reserved
Aug 9, 2021 2:28:04 PM - granted resource  MediaID=@aaaaL;DiskVolume=_PhysicalLSU;DiskPool=DP_fr02stdxi03_fr03-repl-data;Path=_PhysicalLSU;StorageServer=fr03-repl-data_emfr02stdxi03-repl.fr1.grs.net;MediaServer=emsw0406.fr1.grs.net
Aug 9, 2021 2:28:04 PM - granted resource  SU_DISK_FR02DXI03_FR03-REPL-DATA
Aug 9, 2021 2:28:05 PM - Error bpduplicate (pid=40904) Status = no images were successfully processed.
Aug 9, 2021 2:28:05 PM - end Duplicate; elapsed time 0:00:02
Aug 9, 2021 2:28:05 PM - requesting resource  @aaaax
Aug 9, 2021 2:28:05 PM - Error nbjm (pid=39892) NBU status: 2107, EMM status: Requested media server does not have credentials or is not configured for the storage server
no images were successfully processed  (191)

*****************

All drives are in up status :

***********

Device Robot Drive Robot Drive Device
Type Num Index Type DrNum Status Comment Name Path
robot 0 - TLD - - - - {0,0,1,1}
drive - 0 hcart 2 UP - HP.ULTRIUM6-SCSI.000 {0,0,0,0}
drive - 1 hcart 4 UP - HP.ULTRIUM6-SCSI.001 {0,0,1,0}
drive - 2 hcart 6 UP - HP.ULTRIUM6-SCSI.002 {0,0,2,0}
drive - 3 hcart 8 UP - HP.ULTRIUM6-SCSI.003 {0,0,3,0}
drive - 4 hcart 10 UP - HP.ULTRIUM6-SCSI.004 {0,0,4,0}
drive - 5 hcart 1 UP - HP.ULTRIUM6-SCSI.005 {1,0,0,0}
drive - 6 hcart 3 UP - HP.ULTRIUM6-SCSI.006 {1,0,1,0}
drive - 7 hcart 5 UP - HP.ULTRIUM6-SCSI.007 {1,0,2,0}
drive - 8 hcart 7 UP - HP.ULTRIUM6-SCSI.008 {1,0,3,0}
drive - 9 hcart 9 UP - HP.ULTRIUM6-SCSI.009 {1,0,4,0}

*****************

Could you please advice, without duplication jobs the disk array will fill out

Thank you 

 

 

8.1.2
Windows Server 2016

3 Replies

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  • sandaru's avatar
    sandaru
    Level 3
    4 years ago

    Hi,

    One job fails with "NBU status: 96". Can you verify if tape media is available for the volume pool used?

    For Error "2107", it seems the media server you are using (MediaServer=emsw0406.fr1) cannot access the images from the storage server.  

    Check if this link is of any help --> https://www.veritas.com/support/en_US/article.100009562

    - Sandaru

  • Nicolai's avatar
    Nicolai
    Moderator
    4 years ago

    hi slomix6 

    Status code 96 is "No media is available".  That means there is no tapes in the robot for the requested volume pool or requested density (HCART1,2,3).  Check what type of tapes exist in EMLIB02 and what type of tapes are request to be use in the replication. Also run the <install path>\VERITAS\NetBackup\bin\goodies\available_media.cmd script to get a view on what tapes are ready for usage.

    191: A media is requesting to read another media server disk pool. This can be fixed by allowing the media server access. Use following procedure as described in :

    https://www.veritas.com/support/en_US/doc/59229900-126559645-0/id-SF860485804-126559645

    Having alternate media servers read off data other media server storage pools, is not optimal since image data will have to cross network layer. Consider to set COMMON_SERVER_FOR_DUP=Required. The setting can be reverted back if the "required" setting doesn't work  for you.

    https://www.veritas.com/support/en_US/doc/15263389-127350397-0/v14669671-127350397

     

    • Ricko2234's avatar
      Ricko2234
      Level 3
      4 years ago

      Hello

      Thank you for answer,

      It's seems that we dont have any free tape in scratch pool that can be used in duplication

      We will fill the scratch with tapes 

      Thank you again