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S_S_'s avatar
S_S_
Level 2
14 years ago
Solved

E-mail notification

Hi,

This is my first thread and very new to Symantec Netbackup.

Actually, in our envirnoment we successfully receiving email notification for completion of backup from Master Server.  Those email addresses which set at "Universal Settings" are sending to server team but for few of clients we only need to include some application email notifications as well.  If i include in master server, the application team will also receive but i don't want like that.

Need to include them for only particular clients.

I also tried by adding email notifications in "Universal Settings" under client properties but not working.

Pls.assist me.  Waiting for your quick response.

Thank you.

 

6 Replies

  • Welcome to our community!!

    The setting is correct - Host Properties -> Client -> Universal Settings -> Client sends mail, enter email address.

    You need to ensure that the client has an email client installed.
    If Windows, install blat.
    If Unix, ensure that sendmail is working properly (test using mailx).

    BIG favour, please:
    Always mention NBU version on all relevant NBU components (master/media, client) as well as OS on all of them.
    As you can see, steps to be taken is based on Client OS in this instance.
    It is also easier to provide links to documentation if we know NBU version and OS.
     

  • Thank you very much Marianne for your reply.
    Noted your advices.  I will mention versions hereafter when i log a thread.

    Pls. correct me the steps if i am wrong.

    In Client side:
    1.  to install blat
    2.  then proceed to configure nbmail.cmd script [can i copy the master server's nbmail.cmd to client?]
    3.  Indicating email notification in Netbackup host properties

    Also, in current setup we only receiving email notifications for failed backups only.  May i know is there an option available for both ie., success & failed backups?  If there is please assist me with the steps.

    Thanks in advance.

  • S.S

    There is also a free piece of Software you are entitled to named NetBackup OpsCenter.

    You can install this on a Server that has a NetBackup client and it gives a web interface where you can monitor, manage, alter on and report on NetBackup activities.

    This can be used to send out alerts for failed jobs and / or send a job summary automatically each day (totally configurable) via e-mail.

    It has its own inbuilt mail engine so does not need you to use blat.

    It is a little like Marmite - people love it or hate it - but i find its alerting and scheduled reporting features really useful.

    If you dont have the Media you can download it from fileconnect or the licensing portal.

    More information here (Admin Guide):

    http://www.symantec.com/docs/DOC3708

    Hope this helps

  • Thank you all for your responses.

    I want to reward you with points.  Pls. help me how to give reward points, sorry that i am new to this community.

    The Tech notes given by Marianne is helped me.

    Mark, i will go through the Ops center document.

    Based on Tech notes, to get the notifications for failed and success backups i need to specify the address in each client.  I can't see the option to do changes in globally for receiving notification both failed & success backups.  I will google this and let's see can i find any solution for that.

    Thank you very much for assisting me.

  • You will find the following at the bottom of the post that helped you:

    Glad we could help.