Forum Discussion

Level 4

16 years ago

email alerts not working

I setup netbackup to get email alerts of jobs that fail with status of 1+. (i entered my email address under Global attributes on the master server properties). All of a sudden i am not receiving any messages. The only thing we changed is the exchange server. I cant find any options on the netbackup to make any changes to email server. Please let me know how to resolve this problem..

Thanks

Message Edited by Ericx22x on 02-17-2009 11:38 AM

7.1.x and Earlier

Backup and Recovery

NetBackup

Karthikeyan_Sun
16 years ago
You have to reconfigure blat to set to a diff exchange relay server.

below are some reference doc's for that !

http://seer.entsupport.symantec.com/docs/254809.htm

http://seer.entsupport.symantec.com/docs/314075.htm

udubplate
Level 4
16 years ago
If you reconfigured the email server it is relaying through, have you checked to make sure the relay is setup to allow the master to relay mail through it (usually configured via IP address and/or hostname on the email server)?
Ashz_Tomz
Level 5
16 years ago
probably u can use a telnet or a blat to try relaying from cmd..
Karthikeyan_Sun
Level 6
16 years ago
You have to reconfigure blat to set to a diff exchange relay server.

below are some reference doc's for that !

http://seer.entsupport.symantec.com/docs/254809.htm

http://seer.entsupport.symantec.com/docs/314075.htm
Ashz_Tomz
Level 5
16 years ago
yes these are the docs... u need to install teh latest patch of blat bfr u do it....
make sure smtp serv is running

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email alerts not working

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