Forum Discussion

Pratique's avatar
Pratique
Level 4
14 years ago

Email configuration for netbackup

I am facing issues in configuring the email notifications from the Netbackup master server for  Catalog, Vault Reports and all other crucial reports. The emails are sent via the "root" id of the master server which is an invalid one.

A glimpse of maillog when sending the mail:

Jun 14 11:21:11 nsnbkct11 sendmail[10062]: q5EFLBsp010062: from=<root@nsnbkct11.americas.nsn-net.net>, size=716, class=0, nrcpts=1, msgid=<201206141517.q5EFHk9v009892@nsnbkct11.americas.nsn-net.net>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1]
Jun 14 11:21:11 nsnbkct11 sendmail[9892]: q5EFHk9v009892: to=root, ctladdr=root (0/0), delay=00:03:25, xdelay=00:00:00, mailer=relay, pri=30401, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (q5EFLBsp010062 Message accepted for delivery)
Jun 14 11:21:11 nsnbkct11 sendmail[10063]: q5EFLBsp010062: to=<root@nsnbkct11.americas.nsn-net.net>, ctladdr=<root@nsnbkct11.americas.nsn-net.net> (0/0), delay=00:00:00, xdelay=00:00:00, mailer=local, pri=30973, dsn=2.0.0, stat=Sent
You have new mail in /var/spool/mail/root
 

"root@nsnbkct11.americas.nsn-net.net" is not a valid email address and netbackup uses this address to send mails. I would need help in configuring the sender's email address to use as a registered / valid one and override the default settings.

Please guide as to where and what configuration file needs to modified.

Master : Netbackup 6.5.6

OS: RHEL 6 x86

7.1.x and Earlier
Backup and Recovery
Configuring
NetBackup

13 Replies

  • Pratique's avatar
    Pratique
    Level 4
    14 years ago

    I can set the recepient email address (either in Masters server host properties or Catalog policy DR tab), thats not a problem.

    I want to know where do I have to specify the sender's email address as the root address of the server is not working.

  • Marianne's avatar
    Marianne
    Level 6
    14 years ago

    This what I read in the requirement:

    I would need help in configuring the sender's email address to use as a registered / valid one and override the default settings.

    As far as I know there is no way to change the sender's email address to anything other than 'root@master'

  • GlennG-NB's avatar
    GlennG-NB
    Level 4
    14 years ago

    What indicates that the address used by NetBackup as the sender is invalid?  Are you getting an error message somewhere?  If so, where does the error message originate?   -G.

  • Marianne's avatar
    Marianne
    Level 6
    14 years ago
    Your mail server is probably validating sender's email address. Send a test mail from cmd on the master using mailx.
  • Amaan's avatar
    Amaan
    Level 6
    14 years ago

    If I am not mistaken it will be changed from nbmail script (<INSTALPATH>\NetBakcup\bin). You have to modify that script and to the sender email put whatever email you think proper.Like below:


    blat %3 -s %2 -t %1, Email_TO -i Email_FROM -server SMTPSERVER -q
    ) ELSE (
     

  • Pratique's avatar
    Pratique
    Level 4
    14 years ago

    This is Linux server. Could you please tell me if this nbmail script is present by default and if not how should it be configured.

  • Marianne's avatar
    Marianne
    Level 6
    14 years ago

    This confirms my previous post.

    NBU uses mailx to send email.

    Seems your mail server is rejecting invalid sender address.

    NBU will only work if you can can get mailx to work as root from your master.
    Speak to your mail admins - they can probably allow mail from this address. (Our admin did!)