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ziro's avatar
ziro
Level 4
11 years ago
Solved

ERR - Lock file /usr/openv/netbackup/logs/user_ops/dbext/logs/vxbsa.****.lock is unlocked. Abort backup.

Hello,

I need help how to ensure that online backup of SAP will be finished as succesfull.

Error from Detailed Status: ERR - Lock file /usr/openv/netbackup/logs/user_ops/dbext/logs/vxbsa.1424219427.2588762.files.3.lock is unlocked. Abort backup.

I found some similar issue and solutions but it didnt help:

http://www.symantec.com/business/support/index?page=content&id=TECH170245

I changed KEEP_LOGS_DAYS to 15 days but it didnt help.

http://www.symantec.com/business/support/index?page=content&id=TECH63036

 

Its strange that only this online backup running in 10 streams is failing, but not everytime all streams, sometime a few streams ended with RC 1.

There are also executed another backups (same policy and schedule) but only one file and such backups are still succesfully finished.

Backup master server and client is running on version 7.1.0.3

See attached bpbkar and backint logs, start Time of backup 1:31 , end time: about 3:50

 

7.1.x and Earlier
Backing Up
Backup and Recovery
NetBackup
Solaris
Troubleshooting
  • Nicolai's avatar
    Nicolai
    11 years ago
     /oracle/PXP/sapdata39/pxp_new_9/pxp_new.data9. Errno = 22: Invalid argument

    Is this a AIX 5.3 host ?

    Some mount options for the file systems may need to be corrected.

    http://scn.sap.com/thread/336031

    http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/b068ec0f-a42b-2a10-fe95-85bcd7dc1374?QuickLink=index&overridelayout=true&16209206608813

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  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    Compare with previous backint log to see if same error is seen:

    05:15:49.096 [2588762] <4> backint_monitor_log_2: [2588762.10] 05:15:39 /oracle/PXP/sapdata39/pxp_new_9/
05:15:49.096 [2588762] <4> backint_monitor_log_2: [2588762.10] 05:15:39 ERR - Cannot open file /oracle/PXP/sapdata39/pxp_new_9/pxp_new.data9. Errno = 22: Invalid argument

     

    Talk to dba's. 

    Ensure script run as owner or a user with full read/write permissions on ALL files/folders:

    WRN - Could not reset access time of /oracle/PXP/sapbackup/cntrlPXP.dbf. Errno = 1: Not owner

     

     

  • Nicolai's avatar
    Nicolai
    Moderator
    11 years ago
     /oracle/PXP/sapdata39/pxp_new_9/pxp_new.data9. Errno = 22: Invalid argument

    Is this a AIX 5.3 host ?

    Some mount options for the file systems may need to be corrected.

    http://scn.sap.com/thread/336031

    http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/b068ec0f-a42b-2a10-fe95-85bcd7dc1374?QuickLink=index&overridelayout=true&16209206608813

  • ziro's avatar
    ziro
    Level 4
    11 years ago

    Yes thats right, client's server is AIX 5.3

    I'll inform database and OS teams to check what is actually set up.

  • Nicolai's avatar
    Nicolai
    Moderator
    11 years ago

    Provide them the two links from my previous post

    As I can recall it, file system need to be re-mounted meaning SAP system has to be stopped. But there is no workaround - it is a must do.

  • ziro's avatar
    ziro
    Level 4
    11 years ago

    It seems you are right Nicolai. I contacted AIX team, they increased filesystem and forgot to set some settings. Thats the reason why some backups are ok and some not, there are failing only backups which are trying to backup data from new filesystem.  We are wait for downtime of server, after that should be fix and work as before.

    I'll mark your answer as solution when it will be fixed.