Forum Discussion

cyberninja's avatar
cyberninja
Level 6
11 years ago

error 191 on SLP Duplication jobs

Hello,

I'm currently having an issue on my Windows media server. Last night my SLP backup jobs are failing with an error of 191. I'm a Unix admin by trade so I don't usally work on the Windows servers. I run the NetBackup Master server which is on Solaris 10. I think the Windows admin just reinstalled NetBackup on this server. All other jobs are working on this server.

 

Envirermental info:
Master Server - Solaris 10 - NetBackup 7.5.0.7
Media Server - Win 2008R2 - NetBackup 7.5.0.7 (Win2008media00)
Media Server - Win 2008R2 - NetBackup 7.5.0.7 (Win2008media01)
Media Server - Solaris 10 - NetBackup 7.5.0.7

 

Job details:

06/06/2014 02:54:45 - begin Duplicate
06/06/2014 02:54:45 - requesting resource LCM_Win2008media00-hcart3-robot-tld-1_DUP
06/06/2014 02:54:45 - granted resource  LCM_Win2008media00-hcart3-robot-tld-1_DUP
06/06/2014 02:54:45 - started process RUNCMD (pid=28739)
06/06/2014 02:54:46 - requesting resource Win2008media00-hcart3-robot-tld-1_DUP
06/06/2014 02:54:46 - requesting resource @aaaay
06/06/2014 02:54:46 - reserving resource @aaaay
06/06/2014 02:54:46 - ended process 0 (pid=28739)
06/06/2014 02:54:46 - Waiting for scan drive stop HP.ULTRIUM5-SCSI.008, Media server: Win2008media00
06/06/2014 02:54:48 - resource @aaaay reserved
06/06/2014 02:54:48 - granted resource  U00024
06/06/2014 02:54:48 - granted resource  HP.ULTRIUM5-SCSI.008
06/06/2014 02:54:48 - granted resource  Win2008media00-hcart3-robot-tld-1_DUP
06/06/2014 02:54:48 - granted resource  MediaID=@aaaay;DiskVolume=PureDiskVolume;DiskPool=Dedupe-Win2008media00-DP;Path=PureDiskVolume;StorageServer=Win2008media00;MediaServer=Win2008media00
06/06/2014 02:54:54 - Error bpduplicate (pid=28739) db_IMAGE() failed: database system error (220)
06/06/2014 02:54:54 - Error bpduplicate (pid=28739) Status = no images were successfully processed.
06/06/2014 02:54:54 - Error bpduplicate (pid=28739) Duplicate of backupid ncdhvudc01_1402005653 failed, database system error (220).
06/06/2014 02:54:54 - Error bpduplicate (pid=28739) Status = no images were successfully processed.
06/06/2014 02:54:54 - end Duplicate; elapsed time 0:00:09
no images were successfully processed  (191)
`
 

 

 

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  • Mark_Solutions's avatar
    Mark_Solutions
    11 years ago

    So are you doing GRT against AD on that server? Wondering if the duplication is failing due to that - it needs to mount the backup image on the AD controller to do the duplication, just like an exchange backup

    If there is an issue with that it can fail

    Details here http://www.symantec.com/docs/TECH164439

    So it cannot duplicate if the AD controller is not available

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    I think the Windows admin just reinstalled NetBackup on this server.

     

    I think you first of all need to go and speak to the Windows admin and find out what exactly was done and what the state of NBU installation and MSDP disk volume is.

    There is no way we can troubleshoot the state of the media server from your Solaris master.

    Based on the feedback we get from the Windows admin, we can suggest what to do next.

  • Wohlfe's avatar
    Wohlfe
    Level 2
    11 years ago

    I'm the Windows admin in question.

    I think the Windows admin just reinstalled NetBackup on this server.

    This was actually a different media server that was rebuilt. The media server in question has been running fine. I've kicked off other backups and the SLP ran just fine on them, so I think this issue is just for the one image mentioned in the error log of the original post.I can't expire the image to stop the SLP.

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    If you think that image is bad then try the following:

    nbstlutil cancel -backupid ncdhvudc01_1402005653

    And then expire it from the command line

    bpexpdate -backupid ncdhvudc01_1402005653  -copy 1 -d 0 -force

    #edit#

    That image is from last nights backup - what makes you think it is bad?

  • Wohlfe's avatar
    Wohlfe
    Level 2
    11 years ago

    Just a guess since it's failing to duplicate to tape when other images aren't.

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    What sort of backup is it? Just wondering if it is a GRT or similar

    If not and you are happy it has an issue then try my commands to get rid of it

  • cyberninja's avatar
    cyberninja
    Level 6
    11 years ago

    I have run both of these commands on the Master server. There where no errors

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    So are you doing GRT against AD on that server? Wondering if the duplication is failing due to that - it needs to mount the backup image on the AD controller to do the duplication, just like an exchange backup

    If there is an issue with that it can fail

    Details here http://www.symantec.com/docs/TECH164439

    So it cannot duplicate if the AD controller is not available