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cyberninja's avatar
cyberninja
Level 6
11 years ago

error 191 on SLP Duplication jobs

Hello,

I'm currently having an issue on my Windows media server. Last night my SLP backup jobs are failing with an error of 191. I'm a Unix admin by trade so I don't usally work on the Windows servers. I run the NetBackup Master server which is on Solaris 10. I think the Windows admin just reinstalled NetBackup on this server. All other jobs are working on this server.

 

Envirermental info:
Master Server - Solaris 10 - NetBackup 7.5.0.7
Media Server - Win 2008R2 - NetBackup 7.5.0.7 (Win2008media00)
Media Server - Win 2008R2 - NetBackup 7.5.0.7 (Win2008media01)
Media Server - Solaris 10 - NetBackup 7.5.0.7

 

Job details:

06/06/2014 02:54:45 - begin Duplicate
06/06/2014 02:54:45 - requesting resource LCM_Win2008media00-hcart3-robot-tld-1_DUP
06/06/2014 02:54:45 - granted resource  LCM_Win2008media00-hcart3-robot-tld-1_DUP
06/06/2014 02:54:45 - started process RUNCMD (pid=28739)
06/06/2014 02:54:46 - requesting resource Win2008media00-hcart3-robot-tld-1_DUP
06/06/2014 02:54:46 - requesting resource @aaaay
06/06/2014 02:54:46 - reserving resource @aaaay
06/06/2014 02:54:46 - ended process 0 (pid=28739)
06/06/2014 02:54:46 - Waiting for scan drive stop HP.ULTRIUM5-SCSI.008, Media server: Win2008media00
06/06/2014 02:54:48 - resource @aaaay reserved
06/06/2014 02:54:48 - granted resource  U00024
06/06/2014 02:54:48 - granted resource  HP.ULTRIUM5-SCSI.008
06/06/2014 02:54:48 - granted resource  Win2008media00-hcart3-robot-tld-1_DUP
06/06/2014 02:54:48 - granted resource  MediaID=@aaaay;DiskVolume=PureDiskVolume;DiskPool=Dedupe-Win2008media00-DP;Path=PureDiskVolume;StorageServer=Win2008media00;MediaServer=Win2008media00
06/06/2014 02:54:54 - Error bpduplicate (pid=28739) db_IMAGE() failed: database system error (220)
06/06/2014 02:54:54 - Error bpduplicate (pid=28739) Status = no images were successfully processed.
06/06/2014 02:54:54 - Error bpduplicate (pid=28739) Duplicate of backupid ncdhvudc01_1402005653 failed, database system error (220).
06/06/2014 02:54:54 - Error bpduplicate (pid=28739) Status = no images were successfully processed.
06/06/2014 02:54:54 - end Duplicate; elapsed time 0:00:09
no images were successfully processed  (191)
`
 

 

 

  • So are you doing GRT against AD on that server? Wondering if the duplication is failing due to that - it needs to mount the backup image on the AD controller to do the duplication, just like an exchange backup

    If there is an issue with that it can fail

    Details here http://www.symantec.com/docs/TECH164439

    So it cannot duplicate if the AD controller is not available

  • Mark_Solutions,

    How do I verify that your fix worked? I'm New to SLP backups.

  • This command:

    nbstlutil stlilist -image_incomplete -l

    will list all outstanding SLP images (ones that have not finsihed their lifecycle - so not yet duplicated)

    If you image is not in the list then it has gone.

    You will also know as it will no longer try and duplicate - if it has not gone it will keep trying and failing

  • I don't know what your talking about when you say GRT. Most of our Windows servers are in a VM, to include our excahnge servers. It looks like only one server is failing.

  • I ran the command and I got no results. So I guess that means that there are no outstanding SLP images.

    The job is no longer trying to run.

  • So it is a VMware policy type backup then? In that case you will not have GRT for AD in the same way you can do with a MS-Windows policy for an AD Controller

    GRT is "Granular Restore Technology" - it allows you to restore individual components of Active Directory such as a user account etc.

  • Dont forget once you are sure it is sorted out to close the thread off using the "Mark as solution" option - that helps others searching for a similar issue in the future - Thanks