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robertoaxity's avatar
robertoaxity
Moderator
4 years ago

Error 2074 Disk volume is down

Hello,

The 70% my job are failed, because the error 2074 disk is down, the dp is up but the dv is down

Disk Pool Name : dp_disk_lprpmedialevel01
Disk Type : PureDisk
Disk Volume Name : PureDiskVolume
Disk Media ID : @aaaal
Total Capacity (GB) : 34305,92
Free Space (GB) : 28205,36
Use% : 17
Status : DOWN
Flag : ReadOnWrite
Flag : AdminUp
Flag : InternalDown
Num Read Mounts : 0
Num Write Mounts : 1
Cur Read Streams : 0
Cur Write Streams : 0
Num Repl Sources : 0
Num Repl Targets : 0

 

I use :

./nbdevconfig -changestate -stype PureDisk -dp dp_disk_lprpmedialevel01 -dv PureDiskVolume -state UP

But the error persist, can you help please.

Regards

  • robertoaxity's avatar
    robertoaxity
    4 years ago

    Hello,

    Support veritas, today solved the problem, in the media server with problem "medialevel01", all the dir in the path "/Backup" they were in nobody:nobody, so the support:

    - change all dir to root:root :

    chown root:root *

    - change privileges to /Backup/etc:

    chmod 755 etc

    - change privileges to file contentrouter.cfg:

    chmod 644 puredisk/contentrouter.cfg

    - change more dir:

    chmod 750 log

    chmod 755 var

    chmod 750 tmp

    - then execute commands.

    /usr/openv/pdde/pdconfigure/etc/init.d/RedHat/pdservice start spoold

    /usr/openv/pdde/pdcr/bin/crcontrol --getmode

    ./nbdevquery -listdv -stype PureDisk -U (now this command show the disk volume and storage server up)

    Disk Pool Name : dp_disk_lprpmedialevel01
    Disk Type : PureDisk
    Disk Volume Name : PureDiskVolume
    Disk Media ID : @aaaal
    Total Capacity (GB) : 34305.92
    Free Space (GB) : 28398.99
    Use% : 17
    Status : UP
    Flag : ReadOnWrite
    Flag : AdminUp
    Flag : InternalUp
    Num Read Mounts : 0
    Num Write Mounts : 1
    Cur Read Streams : 0
    Cur Write Streams : 0
    Num Repl Sources : 0
    Num Repl Targets : 0

    I see the job now work fine.

    Regards

11 Replies

  • Hi

    Is the volume mounted on the mount point? Do you see this LUN on the OS? 

    What is this OS, from where is storage - local disks, SAN ?? Any errors on OS level for any LUN etc...

    • robertoaxity's avatar
      robertoaxity
      Moderator

      Hi

      Is the volume mounted on the mount point? Do you see this LUN on the OS?


      /dev/mapper/Backup-bkp 35T 6.0T 29T 18% /Backup

      What is this OS, from where is storage - local disks, SAN ?? Any errors on OS level for any LUN etc..


      Red Hat Enterprise Linux Server release 7.8 (Maipo)

      Nothing happend.