Forum Discussion

Nayab_Rasool's avatar
12 years ago

Error 41 Network Connection Timeout

Hello Experts,

 

I am facing status code 41 in my environment stating Network Connection Time Out.

Ping and network connectivity everything was fine

We are having Netbackup 7.1 version for both MASTER , MEDIA and CLIENTS.

Thanks,

Nayab

  • Hi Nayab,

    Since it's failing in system state. Try to take a NT backup(Windows inbuilt OS backup) for the client. If it's failed then check with Windows admin.

  • There was a suggestion above to see if NT backup of System State or Shadow Copy Components is working. Have you tried that?

    There was also another request for bpbkar log on client. Please post this log?
    Another helpful log might be bpfis log.

    Please also tell us what exactly is in Backup Selection for this policy?

    Which NBU 7.1 patch level? Initial 7.x versions had lots of problems with Shadow Copy Components on W2008. Suggestion above to look at TN's for this error - have you done this?