Forum Discussion

Dackey's avatar
Dackey
Level 4
4 years ago

Error 8021: unable to validate the user or group

Hello Netbackup Team,

I had a Master Server v8.1.2, When i Authenticate with an account of an AD i had no problems.

This account is in an other AD and are in the Admin loacl group of the Master Server.

I have upgrade it in v8.3.0.1, since when i log with the same account ihade the error:

Error 8021: unable to validate the user or group

Same thing with the 8.3

When i authenticate with the nbwebsvc account, all is ok.

When i use the command line :

vssat.bat authenticate -p user -d nt:<DomainAD> -b localhost:13783 the authentication failed (Unable to connect to Server)

 

Have you an idea to help me ?

 

Thx for help ^^

 

 

8.3.x
Windows 2019
      • pats_729's avatar
        pats_729
        Level 6
        4 years ago
        I think the command you are running will work only if RBAC is set.
        It’s working for nbwebsvc because it’s already a domain account but NBU doesn’t know any AD objects (unless RBAC configured).