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Home_224's avatar
Home_224
Level 6
7 years ago

error code 50

Hi,

I run the catalogue backup on schedule, it returns error code 50 from time to time. May I know what is the problem  

7.1.x and Earlier
Solaris
  • Home_224's avatar
    Home_224
    7 years ago

    Hi Marianne,

    I swap it back to the production Library, and find out the barcode start with CPxxxx , to normal status.  

    Now i wish that I can get someone to assist with me the reason for run backup with error code 96 when all the STU and Volume pool already configuration. I only run the backup itself but it still return the error code 96. 

    I wish that someone can advice me the situtation.  

    Enjoy your holiday ! 

    Thanks, 

  • Marianne's avatar
    Marianne
    Level 6
    7 years ago

    You need to look at the rest of the Job details - the actual error is the I/O error 3 minutes earlier to media id CPC004.
    You need to check bptm log and /var/adm/messages for hardware errors. 

    We see in your other post  that you seem to be battling with aging infrastructure - old, unsupported NBU version and possibly same as far your tape devices and media is concerned? 

  • Nicolai's avatar
    Nicolai
    Moderator
    7 years ago

    Simple media write error. Freeze the tape and re-try the operation.

    # bpmedia -m CPC004 -freeze

     

    • Marianne's avatar
      Marianne
      Level 6
      7 years ago

      Looking at Home_224's recent posts, it seems that there are a bunch of tapes giving I/O errors, e.g 
      CF0128
      CF0069
      CP0063
      CPC004
      etc.

      Either bad tapes or drives.

      • Home_224's avatar
        Home_224
        Level 6
        7 years ago

        yes, it makes me crazy to handle this problem, as the tape library and media for over 4 years or over , the hardware should be second-hand to make this trouble , i call to vendor to follow up on hardware issue, but they don't know NBU operation so I gratefull to help for all of you .

    • Home_224's avatar
      Home_224
      Level 6
      7 years ago

      Thank you information.

      As you mention , the media error, but we use different media in different day, the problem still happen so I use another UAT library for testing if there is hardware or media problem.  But there is some problem I cannot fix it, as i follow the article ID 100021294 to replace the tape in netbackup configuration, every time i do inventory , there is some media id not in db error message, then I delete the media or bpexpdate those media , inventory again , it never come out the error message.  May I know if there is normal error message when re-connect new tape library ?