Error DAG

Question

HI,I backup from C drive in this server, but when I want to backup from DAG Exchange, I get the following error:Snapshot:Jun&nbsp;26,&nbsp;2023&nbsp;6:06:48&nbsp;PM&nbsp;-&nbsp;Info&nbsp;nbjm&nbsp;(pid=12280)&nbsp;starting&nbsp;backup&nbsp;job&nbsp;(jobid=87683)&nbsp;for&nbsp;client&nbsp;Exchange,&nbsp;policy&nbsp;Exchange,&nbsp;schedule&nbsp;MonthlyJun&nbsp;26,&nbsp;2023&nbsp;6:06:48&nbsp;PM&nbsp;-&nbsp;Info&nbsp;nbjm&nbsp;(pid=12280)&nbsp;requesting&nbsp;STANDARD_RESOURCE&nbsp;resources&nbsp;from&nbsp;RB&nbsp;for&nbsp;backup&nbsp;job&nbsp;(jobid=87683,&nbsp;request&nbsp;id:{9997EF8C-0991-4690-A7B2-D6B9B2133B7A})Jun&nbsp;26,&nbsp;2023&nbsp;6:06:48&nbsp;PM&nbsp;-&nbsp;requesting&nbsp;resource&nbsp;&nbsp;Pool1_MS11P_SATA_STUJun&nbsp;26,&nbsp;2023&nbsp;6:06:48&nbsp;PM&nbsp;-&nbsp;requesting&nbsp;resource&nbsp;&nbsp;nbmaster.mono.com.NBU_CLIENT.MAXJOBS.ExchangeJun&nbsp;26,&nbsp;2023&nbsp;6:06:49&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;nbmaster.mono.com.NBU_CLIENT.MAXJOBS.ExchangeJun&nbsp;26,&nbsp;2023&nbsp;6:06:49&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;MediaID=@aaaaP;DiskVolume=L:\;DiskPool=Pool1_MA11P_SATA;Path=L:\;StorageServer=nbmedia.mono.com;MediaServer=nbmedias.mono.comJun&nbsp;26,&nbsp;2023&nbsp;6:06:49&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;Pool1_MSA11P_SATA_STUJun&nbsp;26,&nbsp;2023&nbsp;6:06:49&nbsp;PM&nbsp;-&nbsp;estimated&nbsp;0&nbsp;kbytes&nbsp;neededJun&nbsp;26,&nbsp;2023&nbsp;6:06:49&nbsp;PM&nbsp;-&nbsp;begin&nbsp;Child&nbsp;JobJun&nbsp;26,&nbsp;2023&nbsp;6:06:49&nbsp;PM&nbsp;-&nbsp;begin&nbsp;Exchange14&nbsp;Snapshot:Step&nbsp;By&nbsp;ConditionOperation&nbsp;Status:&nbsp;0Jun&nbsp;26,&nbsp;2023&nbsp;6:06:49&nbsp;PM&nbsp;-&nbsp;end&nbsp;Exchange14&nbsp;Snapshot:Step&nbsp;By&nbsp;Condition;&nbsp;elapsed&nbsp;time&nbsp;0:00:00Jun&nbsp;26,&nbsp;2023&nbsp;6:06:49&nbsp;PM&nbsp;-&nbsp;begin&nbsp;Exchange14&nbsp;Snapshot:Read&nbsp;File&nbsp;ListOperation&nbsp;Status:&nbsp;0Jun&nbsp;26,&nbsp;2023&nbsp;6:06:49&nbsp;PM&nbsp;-&nbsp;end&nbsp;Exchange14&nbsp;Snapshot:Read&nbsp;File&nbsp;List;&nbsp;elapsed&nbsp;time&nbsp;0:00:00Jun&nbsp;26,&nbsp;2023&nbsp;6:06:49&nbsp;PM&nbsp;-&nbsp;begin&nbsp;Exchange14&nbsp;Snapshot:Create&nbsp;SnapshotJun&nbsp;26,&nbsp;2023&nbsp;6:06:51&nbsp;PM&nbsp;-&nbsp;started&nbsp;process&nbsp;bpbrm&nbsp;(pid=17916)Jun&nbsp;26,&nbsp;2023&nbsp;6:07:00&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpbrm&nbsp;(pid=17916)&nbsp;bpcd&nbsp;on&nbsp;Exchange&nbsp;exited&nbsp;with&nbsp;status&nbsp;48:&nbsp;client&nbsp;hostname&nbsp;could&nbsp;not&nbsp;be&nbsp;foundJun&nbsp;26,&nbsp;2023&nbsp;6:07:00&nbsp;PM&nbsp;-&nbsp;end&nbsp;writingOperation&nbsp;Status:&nbsp;48Jun&nbsp;26,&nbsp;2023&nbsp;6:07:01&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpbkar32&nbsp;(pid=0)&nbsp;done.&nbsp;status:&nbsp;48:&nbsp;client&nbsp;hostname&nbsp;could&nbsp;not&nbsp;be&nbsp;foundJun&nbsp;26,&nbsp;2023&nbsp;6:07:01&nbsp;PM&nbsp;-&nbsp;end&nbsp;Exchange14&nbsp;Snapshot:Create&nbsp;Snapshot;&nbsp;elapsed&nbsp;time&nbsp;0:00:12Jun&nbsp;26,&nbsp;2023&nbsp;6:07:01&nbsp;PM&nbsp;-&nbsp;begin&nbsp;Exchange14&nbsp;Snapshot:Stop&nbsp;On&nbsp;ErrorOperation&nbsp;Status:&nbsp;0Jun&nbsp;26,&nbsp;2023&nbsp;6:07:01&nbsp;PM&nbsp;-&nbsp;end&nbsp;Exchange14&nbsp;Snapshot:Stop&nbsp;On&nbsp;Error;&nbsp;elapsed&nbsp;time&nbsp;0:00:00Operation&nbsp;Status:&nbsp;48Jun&nbsp;26,&nbsp;2023&nbsp;6:07:01&nbsp;PM&nbsp;-&nbsp;end&nbsp;Child&nbsp;Job;&nbsp;elapsed&nbsp;time&nbsp;0:00:12client&nbsp;host&nbsp;name&nbsp;could&nbsp;not&nbsp;be&nbsp;found&nbsp; (48)

sanket_pathak1 · Answer

Mostafa67&nbsp;looks like the Exchange DAG name is not resolving in DNS or hosts filesJun&nbsp;26,&nbsp;2023&nbsp;6:07:00&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpbrm&nbsp;(pid=17916)&nbsp;bpcd&nbsp;on&nbsp;Exchange&nbsp;exited&nbsp;with&nbsp;status&nbsp;48:&nbsp;client&nbsp;hostname&nbsp;could&nbsp;not&nbsp;be&nbsp;foundJun&nbsp;26,&nbsp;2023&nbsp;6:07:00&nbsp;PM&nbsp;-&nbsp;end&nbsp;writingOperation&nbsp;Status:&nbsp;48Add host entries of Exchange DAG name and Node names onto NetBackup Master and Media.Also add host entries of NetBackup Master and Media name onto all Exchange DAG Nodes and Exchange Cache Server.