Error status: 2: none of the requested files were backed up
Hi, we have a client that reported us the following sql backup error:
Hostname: HOST
Job Policy: POLICY
Filelist:
C:\Program Files\Veritas\NetBackup\DbExt\MsSql\sql_full.bch
Logs /Descrição erro:
16-06-2017 01:44:18 - Info nbjm(pid=3632) starting backup job (jobid=3568736) for client HOST, policy POLICY, schedule Full
16-06-2017 01:44:18 - Info nbjm(pid=3632) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=3568736, request id:{A47ECD30-4706-448D-80FD-689EBB73B52D})
16-06-2017 01:44:18 - requesting resource STORAGE_UNIT_GROUP
16-06-2017 01:44:18 - requesting resource NETBACKUP_SERVER.NBU_CLIENT.MAXJOBS.HOST
16-06-2017 01:44:18 - requesting resource NETBACKUP_SERVER.NBU_POLICY.MAXJOBS.POLICY
16-06-2017 01:44:18 - granted resource NETBACKUP_SERVER.NBU_CLIENT.MAXJOBS.HOST
16-06-2017 01:44:18 - granted resource NETBACKUP_SERVER.NBU_POLICY.MAXJOBS.POLICY
16-06-2017 01:44:18 - granted resource DISK_POOL
16-06-2017 01:44:18 - estimated 0 Kbytes needed
16-06-2017 01:44:18 - Info nbjm(pid=3632) started backup (backupid=HOST_1497573858) job for client HOST, policy POLICY, schedule Full on storage unit DISK_POOL
16-06-2017 01:44:21 - started process bpbrm (5388)
16-06-2017 01:44:22 - Info bpbrm(pid=5388) HOST is the host to backup data from
16-06-2017 01:44:22 - Info bpbrm(pid=5388) reading file list from client
16-06-2017 01:44:22 - connecting
16-06-2017 01:44:24 - Info bpbrm(pid=5388) starting bphdb on client
16-06-2017 01:44:24 - connected; connect time: 00:00:02
16-06-2017 01:44:25 - Info bphdb(pid=9280) Backup started
16-06-2017 01:56:39 - Error bpbrm(pid=5388) from client HOST: ERR - command failed: none of the requested files were backed up (2)
16-06-2017 01:56:39 - Error bpbrm(pid=5388) from client HOST: ERR - bphdb exit status = 2: none of the requested files were backed up
16-06-2017 01:56:40 - Error bpbrm(pid=5388) cannot send mail to mail@zzz.xx
16-06-2017 01:56:41 - Info bphdb(pid=9280) done. status: 2: none of the requested files were backed up
16-06-2017 01:56:41 - end writing
none of the requested files were backed up(2)
What could be the problem?
Thanks.
Regards,
Pedro.