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vivek_sharma's avatar
vivek_sharma
Level 3
9 years ago
Solved

Error updating policies using nbpemreq.exe -updatepolicies..Corba Exception

Hi All,

We have a Netbackup 6.0 server installed on Windows server 2003, This server acts as both master and media server

We use this server to take normal data and system backup on MSA storage and duplicate it on TApe

To achieve the above task we have created different Policies, and this policies is scheduled to run on daily, weekly and monthy basis  

Till Yesterday morning everything was working fine but suddenly the all the policy stopped working.

Actually we have change the ipaddress of the server, we have amended one policy by adding one more client in that policy.

Now when I try to run the command  nbpemreq.exe -updatepolicies, I receive following error Corba Exception:OBJECT_NOT_EXIST.

Now the polcies are not running and I am not able to perform any backup.

I tried to search if I can find something in the logs, but I didnot found any logs in nbpem folder in the logs folder of veritas netbackup,

Please Help

Regards

Soumen

7.1.x and Earlier
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • revarooo's avatar
    revarooo
    Level 6
    9 years ago

    NetBackup 6.0 has been out of support for over 4 years, why haven't you upgraded to a supported version?

    you mentioned " Actually we have change the ipaddress of the server " - Master server? If so, have you rebooted the server?

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    9 years ago

    If you have changed the IP address of the master then you need to clear the host cache (bpclntcmd -clear_hosts_cache) ... but i dont thing there is a command to do that in V6.0 so a service restart may do it ... otheriwse it will not work for a few hours

    I would do a full bpdown .. ensuring nothing has been left running and keep running it / kill off left over processes if needs be ... then a bpup and everything should be OK again

     

    And yes... get upgraded if possible only 7.x is supported now

  • vivek_sharma's avatar
    vivek_sharma
    Level 3
    9 years ago

    Hey revaroo I have already rebooted the server, but I am still getting the same error when I try to update the policy with the below command

    nbpemreq.exe -updatepolicies

    Corba Exception:OBJECT_NOT_EXIST

     

    We are already in process of upgradation,

  • vivek_sharma's avatar
    vivek_sharma
    Level 3
    9 years ago

    Hey Mark I have rebooted the server, and the host cache is also cleared the client can communicate with the server with new ipaddress,

     but I am still getting the same error when I try to update the policy with the below command

    nbpemreq.exe -updatepolicies

    Corba Exception:OBJECT_NOT_EXIST

     

    We are already in process of upgradation,

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    9 years ago

    "the client can communicate with the server with new ipaddress"

    What does this mean .. are you trying to run the command from somewhere else other than the master server?

    Run it in the master using an administrative command prompt

    Also ensure scheduling is enabled (though it should be if you have rebooted)

  • ashokvaleti's avatar
    ashokvaleti
    Level 4
    9 years ago

    Check both these links..might be helpful.

     

    https://www.veritas.com/support/en_US/article.TECH150304

     

    https://www.veritas.com/support/en_US/article.TECH208869

  • vivek_sharma's avatar
    vivek_sharma
    Level 3
    9 years ago

    the client can communicate means I can restore the data..

    I have run the command in the master server using admin command prompt..

    But what is this error Corba Exception, why it is coming when I try to update the policy

    Why NBPEM not able to excecute any policy

  • revarooo's avatar
    revarooo
    Level 6
    9 years ago

    Are you opening the command prompt as administrator, right click Run as administrator