16:34:01.966 [4520.5492] <4> bpfis: INF - Preparing freeze of Microsoft Information Store:\VGK_Archive using snapshot method VSS_Writer.
16:34:01.966 [4520.5492] <4> bpfis: INF - Created mount point C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_Microsoft Information Store_VGK_Archive_4520_1
16:34:42.982 [4520.5492] <32> bpfis: FTL - VfMS error 11; see following messages:
16:34:42.982 [4520.5492] <32> bpfis: FTL - Fatal method error was reported
16:34:42.982 [4520.5492] <32> bpfis: FTL - vfm_freeze_commit: method: VSS_Writer, type: FIM, function: VSS_Writer_freeze_commit
16:34:42.982 [4520.5492] <32> bpfis: FTL - VfMS method error 4; see following message:
16:34:42.982 [4520.5492] <32> bpfis: FTL - VSS_Writer_freeze_commit: snapshot create failed
16:34:42.982 [4520.5492] <32> bpfis: FTL - VfMS error 11; see following messages:
16:34:42.982 [4520.5492] <32> bpfis: FTL - Fatal method error was reported
16:34:42.982 [4520.5492] <32> bpfis: FTL - vfm_freeze_commit: method: VSS_Writer, type: FIM, function: VSS_Writer_freeze_commit
16:34:42.982 [4520.5492] <32> bpfis: FTL - VfMS method error 4; see following message:
16:34:42.982 [4520.5492] <32> bpfis: FTL - VSS_Writer_freeze_commit: snapshot create failed
16:34:42.982 [4520.5492] <4> bpfis: INF - Thawing NEW_STREAM0 using snapshot method VSS_Writer.
16:34:42.982 [4520.5492] <4> bpfis: INF - do_thaw return value: 0
16:34:42.982 [4520.5492] <4> bpfis: INF - Deleted mount point C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_NEW_STREAM0_4520_1
16:34:42.982 [4520.5492] <4> bpfis: INF - Thawing Microsoft Information Store:\VGK_Archive using snapshot method VSS_Writer.
16:34:42.982 [4520.5492] <4> bpfis: INF - do_thaw return value: 0
16:34:42.982 [4520.5492] <4> bpfis: INF - Deleted mount point C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_Microsoft Information Store_VGK_Archive_4520_1
16:34:42.982 [4520.5492] <16> bpfis: FTL - snapshot creation failed - Error attempting to gather metadata., status 130
16:34:42.982 [4520.5492] <4> bpfis: INF - Thawing NEW_STREAM0 using snapshot method VSS_Writer.
16:34:42.982 [4520.5492] <8> bpfis: WRN - NEW_STREAM0 is not frozen
16:34:42.982 [4520.5492] <4> bpfis: INF - Thawing Microsoft Information Store:\VGK_Archive using snapshot method VSS_Writer.
16:34:42.982 [4520.5492] <8> bpfis: WRN - Microsoft Information Store:\VGK_Archive is not frozen
16:34:42.982 [4520.5492] <8> bpfis: WRN - snapshot delete returned status 20
16:34:42.982 [4520.5492] <4> bpfis: INF - EXIT STATUS 130: system error occurred