Forum Discussion
- sdoModerator
Is that a feature of MS Exchange?
https://social.technet.microsoft.com/Forums/exchange/en-US/43d47a78-b9b4-4ed3-86a4-da538145522d/backup-timestamp-on-active-copy-is-different-from-the-passive-copy?forum=exchange2010
Is this a DAG? Checked time stamp on all passive and active copies?
- sdoModerator
Are you using the -status switch on your powershell query?
https://www.veritas.com/support/en_US/article.000086899
- KisadLevel 5
Thanks sdo. Its a DAG with 9 databases.The backup policy is setup to use the DAG name as the client name with three node sever name mentioned in the preferred server list. Also its setup to backup from the Passive copy only.
I'm using the -status switch in query and the output is same when checked from any of three servers in the DAG.
If you look at the attached screenshots you will notice that though there was a successful full backup of all 9 databses on 10th Jan exchange doesnt show the updated backup time stamps.
- sdoModerator
Ok - I'll check my DAG in a little while...
- sdoModerator
Hmmm, I don't have rights at my site to use the Exchange management shell. Sorry. So, I can't check the dates.
Can anyone else check theirs, an confirm whether they have the same symptoms?
- sdoModerator
Kisad, I've ust been advised from one of our messaging admins that the PS query reports the same backup dates across all four DAG nodes. I wasn't sent actual evidence of this, but I have no reason to doubt his word. BTW, we're using NetBackup Client v7.6.1.1 on Windows Server 2012 R2 hosting MS Exchange 2013 CU6.
So apologies, but I don't know what might be causing your problem. Maybe open a Veritas Support case? Maybe an internal step is being missed at the end ofthe backups?
- Michael_G_AnderLevel 6
Haven't worked with exchange 2013, but seen a lot of errors/strange things related to permissions on exchange systems from 2003 to 2010.
Have often found the indications of the problem in the bpbkar, bpresolver and/or the event logs on the exchange servers.
A place to start could be to check with your exchange admin that the netbackup client service user has the rights described in the Netbackup Admin Guide for Exchange
- KisadLevel 5
@sdo I have opened a support case, will update when I have more information.
@Michael We use a separate account with permissions for exchange for netbackup client service on the DAG nodes. I would think that the permissions are okay as the backup jobs are completing with status code 0.
- sdoModerator
What does the Activity Monitor job activity detail show? I get the feeling that you cannot post the contents for us to check, so if you have a look yourself... sometimes what can happen is that the NetBackup Client software has been developed and written such that it knows that... a backup is succesful, yet it was unable to finish some minor admin task (e.g. update the MS Exchange database "backup dates")... i.e. something which isn't serious enough to invalidate the backup itself... and so the backup looks, and is, successful. So, have a look in the activity monitor detail for all of teh related MS Exchange backup jobs (i.e. all parent jobs too)... Do you see any errors or warnings which are reported as "info" severity level?
- KisadLevel 5
@sdo I just checked the jobs in activity monitor, none of them have any errors or warnings. On the nodes I do see even id 2046,2037 and 2033 stating that backup has completed.
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