Forum Discussion

manol4ik's avatar
manol4ik
Level 5
9 years ago

exchange granular configuration problems

Hello Everyone,

 

Im strugling with the configuration of granularity, the problem is that I followed all the steppes in the guide but I cant see the mailboxes in the client list attribute when configuring the backup.

 

So Let me show you what I got:

The master server:

 

 

the NBU version is 7.6

 

The client configuration:

As you can see, I put the Administrator account with the proper rights to make the backup, but the seleccion list doesnt show any mailbox, just the exchange DBs

THE CLIENT:

The NBU jobtracker from the client, shows the backups (with no granularity) running succesfully

 

And the client version is the following:

 

All the configuration I did from the following TECHNOTES:

 

TECH49883

HOWTO73076

 

I dont know what am I missing, maybe some fresh ideas will help a lot,

 

 

Thanks everyone for your help.

 

Regards,

 

 

Alejandro 

    • Marianne's avatar
      Marianne
      Level 6
      9 years ago
      You forgot to tell us Exchange version?
      Any NBU patches on top of 7.6?

      Have you checked compatibility with your NBU version and Exchange version?
      • manol4ik's avatar
        manol4ik
        Level 5
        9 years ago

        So I just ran a job with "granular check" of the exhcange server and I got the following results:

         

        The job works with warnings but I dont get what I need ;(

         

        The version of NBU is 7.6.0

         

         

        I have exchange server 2013

         

        Thanks for the help and the follow up

         

         

        Regards,

         

         

        Alejandro

         

  • Lowell_Palecek's avatar
    Lowell_Palecek
    Level 6
    9 years ago

    The TechNote Marianne posted is a good summary of what you need to do. It's a bit dated on two points. First, if you're willing to back up active database copies in a DAG, you don't need your Exchange account to be a Domain Admin or Organization Administrator. See the NetBackup for Exchange admin guide for the minimum memberships and privileges the account needs. Second, do configure the account in the client host properties (on every node!) for all Exchange versions from 2010 forward, not just 2013.

    However, that's not the question that was asked. You're wondering why you're not seeing a mailbox list in the selection list for the backup policy. You will never see mailboxes there. You back up databases or higher. GRT means that NetBackup finds the mailboxes within the databases for you, and presents them to you when you browse for restore.

    If you take a GRT backup of a database, and then cannot see the mailboxes when you browse for restore, then work through the steps of the TechNote mentioned.