Expired Tapes not changing over to Scratch NBU10.5

Question

Dear all,I`m seeking your advice on troubleshooting this issue.We run several master servers on different sites in our nbu environment. One location has problems with transferring expired tapes automatically to the scratch pool.NBU 10.5 on Windows Server 2022 (Same Master+Media server)Already tested:1. Checked for "NoExpire" file2. Checked bptm log for any "delete_expired_media" entries -&gt; these can be found frequently3. Ran bptm -delete_all_expired (no output in cmd was given)G:\Veritas\NetBackup\bin&gt;bptm -delete_all_expired4. Ran bpexpdate -deassignempty\NetBackup\bin\admincmd&gt;bpexpdate -m A00212 -deassignemptySearch for empty media that meet the following criteria:&nbsp; &nbsp; &nbsp; &nbsp; Media id: A00212Continue? y/n (n)yNo media matching criteria were found to be deassigned.no entity was found5. Checked media for its origin poolvmquery -m A00212 -X...Previous Pool: Scratch6. Checking tape media with bpmedialist\NetBackup\bin\admincmd&gt;bpmedialist -m A00212Server Host = sbbg05&nbsp;id &nbsp; &nbsp; rl &nbsp;images &nbsp; allocated &nbsp; &nbsp; &nbsp; &nbsp;last updated &nbsp; &nbsp; &nbsp;density &nbsp;kbytes restores&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;vimages &nbsp; expiration &nbsp; &nbsp; &nbsp; last read &nbsp; &nbsp; &nbsp; &nbsp; &lt;------- STATUS -------&gt;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;On Hold--------------------------------------------------------------------------------A00212 &nbsp; 3 &nbsp; 2469 &nbsp; 10/15/2024 19:00 &nbsp;10/18/2024 23:34 &nbsp; hcart &nbsp;12306768008 &nbsp; &nbsp; 0&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; MPX &nbsp; 11/18/2024 22:54 &nbsp; &nbsp; &nbsp; &nbsp;N/A &nbsp; &nbsp; &nbsp; &nbsp; EXPIRED FULL&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;0&nbsp;The only thing that seems to be working at the moment is manually resetting the tapes throughbpexpdate &lt;mediaid&gt; -d 0Any advice?&nbsp;Thanks!

stoneram-simon · Answer

Check if the media has an expiration date set.&nbsp; If it does and that date is in the past NetBackup will not use that tape again.
Expiration dates on media related to the useful life of the tape, not when the images on it will expire.

stefanosm · Answer

The output of bpmedialist -m A00212 shows that all the images on the media are expired. This means the images should be deleted, and the tape "cleared" and returned to the scratch pool during the next cleanup process, which, if I recall correctly, runs every 12 hours.Clearly, this process is not functioning as expected.&nbsp;
The behavior resembles what happens when the NOexpire file is in placeC:\program files\veritas\Netbackup\bin\NOexpire
&nbsp;
Run the flowing commands and check if the tapes is cleared.
nbdelete -allvolumesbpexpdate -deassignemptybpimage -cleanup -allclientsbptm -delete_expired
&nbsp;
&nbsp;

quebek · Answer

Hello,
What is the outcome form below command in your env?
nbemmcmd -listsettings -machinename NBUSRV-hostname|findstr RETURRETURN_UNASSIGNED_MEDIA_TO_SCRATCH_POOL="yes"
In mine is as above...

marcos404 · Answer

Hello all, thanks for your contribution!

- Tape has no expiration date set (in fact, more tapes are affected - just took this one as an example)
- I would rather not run "nbdelete -allvolumes" as that would require re-configuration, might try that later (the other commands didnt solve the problem)
- "nbemmcmd -listsettings -machinename NBUSRV-hostname|findstr" returned also "RETURRETURN_UNASSIGNED_MEDIA_TO_SCRATCH_POOL="yes"" for me

quebek · Answer

OK
so my take is that if tape was assigned to given volume pool by hand it will remain there even if its not having any valid backup images on it - read won't be returned to scratch. Your env looks properly configured...
Maybe some admin did vmchange -p X -m label and that is why its not being returned...&nbsp;

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Expired Tapes not changing over to Scratch NBU10.5

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