Facing connectivity issue
Hi All,
I have 5 media server which is configured in one storage unit group for load balancing, now the seniro is that i am facing connectivity issue with one of my media server and rest 4 are working fine, whenever i am trying to ping and traceroute from any media server i am getting cannot connect to client and traceroute even not working.
Let me know how should i proceed on this now.
Platform : NetBackup-AIX53
Master server version : 7.0
Client version : 6.5
Loads of possibles I'm afraid - could be a faulty router.
How far along the traceroute does it get, how many hops complete ? How many hops should there be ?
Can you traceroute to other servers, are the other servers on the same network ?
Can you reboot the client
Can the client get to the media server, maybe the issue is only in one direction ...
Can you log in to the problematic media server ?
You might have to plug a monitor, keyboard and mouse in to the machine so you can follow this guide:
Sachii - Contact someone from yore network deportment and engage them in debugging.
We only provide genereal advice if you don't know how the network is connected.