I have a server that has had no issues being backed up for almost a year. The server is Windows Server 2008 R2 Standard SP1 (64bit). My master and media servers are Windows Server 2008 R2 Enterprise SP1 (64bit). Both servers are running Netbackup 7.1.0.4. Suddenly this week all full and incremental backups are failing with the error code 14. I have noticed that the job always fails at this current file: /System State/Task Scheduler/TasksStore. Any ideas? Thanks.

Thanks for everyone's help. The problem ended up being with the WMI Writer. http://social.technet.microsoft.com/Forums/windowsserver/en-US/011b23de-314b-41c6-af83-5e02942b25ce/wmi-writer-state-5-waiting-for-completion

file write failed(14)

Yogesh9881
Level 6
12 years ago
may be below link will be help full for you

https://www-secure.symantec.com/connect/forums/system-state-backup-windows-netbackup

http://www.symantec.com/docs/TECH168824
smurphy
Level 4
12 years ago
How many clients are affected?
Can you zip and attach a bpbkar log that captures this?
Thanks.
Marianne
Level 6
12 years ago
Can you use Windows backup, select System State and backup to local disk?
Pawan_Nagra_777
Level 3
12 years ago
Hi,

Cause : →

a.) I/O error writing to the file system.

b.) A network problem or a problem with the process reading from the socket.

c.) Writing to a full disk partition.

Action :→ Make sure that network devices(NIC) is at “Full duplex.

Increase the read time in client host property.

default 300 to 900

Rgds,

Pawan
RCBrown_DKH
Level 4
12 years ago
Steve,

This is only affecting one client. I have uploaded the bpbkar log.
071313.zip5 KB
RCBrown_DKH
Level 4
12 years ago

Marianne,

I will try that and let you know the outcome. Thanks.
Yogesh9881
Level 6
12 years ago
as per the BPBKAR logs below URL is applicable for you.

http://www.symantec.com/business/support/index?page=content&id=TECH37372
RCBrown_DKH
Level 4
12 years ago
Thanks for everyone's help. The problem ended up being with the WMI Writer.

http://social.technet.microsoft.com/Forums/windowsserver/en-US/011b23de-314b-41c6-af83-5e02942b25ce/wmi-writer-state-5-waiting-for-completion

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file write failed(14)

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