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Michael_G_Ander's avatar
11 years ago

General connectivity troubleshooting (status 23,24,25,58, often 6 )

General connectivity troubleshooting (status 24,25,58 and often database error 6 too)


Check forward & reverse name lookup between master, media & client with nslookup

Create bcpd folder on the client

run bpclntcmd -self and bpclntcmd -pn on the client, the -pn option should give a reponse from the master

Run bptestbpcd -client <clientname> -debug from master & media servers, they should give status 0

if the bptestbcpd give a status different from 0 check the bpcd log on the client and firewall opennings

14 Replies

  • Hi Bron2rise,

    More info is required (details for activity monitor, bpcd log), but let me know if all those physical servers are in the same policy ?

  • Hi Bron2rise, please post your reported issue as a separate post for proper toubleshooting/reference. Thank you

     

  • Hi guys,

    I got no response when tried runnning bpclntcmd -pn on the client, what do you think that means?

     

    Regards,

    Ahmed

  • Hi Ahmed,

     

    There may be issue with name resolution. Please run nslookup to check if server is able to resolve name.