Getting error while updating client through update_client script
Hello Everyone,
While updating linux. clients to 7.6.0.1 from 7.1 , i am getting below error:
Checking for SYMCpddea package...
Package SYMCpddea found.
NetBackup Deduplication software is installed.
NetBackup Deduplication is not yet configured.
ERROR: Detected an attempt to install incorrect platform and/or
operating system and version client binaries on xxxxx.
client_config_failed
INF OTHER - EXIT STATUS = 1
EXIT STATUS = 1
We have below client binaries available on media server:
============================================================
bash-4.1$ ls /usr/openv/netbackup/client/Linux
Debian2.6.18 IBMpSeriesRedHat2.6 IBMpSeriesSuSE2.6 IBMzSeriesRedHat2.6.18 IBMzSeriesSuSE2.6.16 RedHat2.6.18 SuSE2.6.16
bash-4.1$ cd RedHat2.6.18
bash-4.1$ ls
client_bin.tar.gz cp_to_client ftp_to_client installpbx nbcheck nbj.conf pddeagent.tar.gz sftp_to_client tar
client_config extract_java install_client JRE.tar.gz NB-Java.tar.gz PBX.tar.gz pdinstall ssh_to_client version
bash-4.1$ cat version
NetBackup-RedHat2.6.18 7.6.0.1
=====================================================
i have created a test_update file with below entries.
bash-4.1$ cat /tmp/test_update
Linux RedHat2.6.18 xxxxx
This is uname o/p of the client
bash-3.00$ uname -a
Linux xxxxx 2.6.9-106.ELsmp #1 SMP Tue Dec 16 11:23:56 EST 2014 x86_64 x86_64 x86_64 GNU/Linux
==============================================================================
Please let me know how can i proceed fot the update
the client you are trying to upgrade is RHEL 4, is it not supported with 7.6.0.1,
RHEL 4 does not support 7.5 and later Versions unless the client CPU is RHEL 4 with Power CPU CPU Architecture
please refer the compatablity list
https://support.symantec.com/en_US/article.TECH76648.html